Experienced Account Executive with a proven track record in lead generation and customer issue resolution. Skilled in building strong relationships and increasing business opportunities through dynamic marketing strategies. Possesses excellent communication skills and a strong dedication to providing exceptional customer service.
Overview
8
8
years of professional experience
Work History
Community Account Executive
Comcast Cable
12.2019 - 07.2024
Held strong and close relationships with a portfolio of 80 multi-housing ownerships groups
Often working with contracts, as well as demonstrated advanced knowledge of Comcast products, while selling and promoting offerings
Met and exceeded sales goals including net add improvement and penetration goals within portfolio, while being a people leader for my team
Hosted on site events to increase revenue and customer growth within the company
Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
Property Manager and Lead Leasing Agent
The Bluffs at Nine Mile Creek
02.2018 - 12.2019
Developed strong promotional strategies utilizing effective marketing skills such as social media, product and property knowledge, coordinating events, and maintaining close resident and vendor rapport
Exceeded occupancy sales goals from 91% to 96% in less than two months, while also becoming the first agent within the company in 5 years who received a 6-point increase evaluation totaling 92% percent in her “ghost” shop evaluation
In addition-manage the day-to-day operations of the property, negotiate lease contracts, enforce rental agreements, oversee maintenance, and provide training to Dominium staff
Account Sales Representative
Renovation Systems
04.2017 - 01.2018
Responsible for bringing in new accounts for the company, meeting with leads, and growing existing customers
Maintain positive relationships, and ensuring customer satisfaction while efficiently solving problems
Day to day tasks include working with software to help provide quotes for potential and existing sales, measuring units/floor plans, and providing specific product selection for the customer
Possess strong knowledge in how to close sales and generate consistent growth for the company
Strong attention to detail was highly required and delivered
Property Manager and Leasing Agent
Soderberg Apartment Specialist
04.2016 - 04.2017
Worked as the property manager and leasing agent for 120 residential units in a total nine building complex
Negotiated rental and lease agreements; supervise capital improvements, repairs, revisions, and inspections
Employed and oversaw construction, maintenance, security and sub contractor workforce
Organized all leases and paperwork
Built renewals; CRP’s; Tracked PO’s, file audits, sought out bids and proposals for property investment
Maintained accurate and impressive financial statements and files
Maintained positive relationships and communication with residents while making sure to resolve needs and complaints quickly and effectively
Education
Normandale Community College - Sociology
Normandale Community College
Bloomington, MN
01.2009
High School -
Wayzata High School
Plymouth, MN
01.2006
Skills
Interpersonal skills
Sales Quota Achievement
Team building skills
Professionalism
Verbal communication
Deadline management
Client Relationship Building
Strategic selling
New business opportunities
Territory Management
Customer Relationship Management (CRM)
Resourcefulness
Prioritization
Yardi
Appfolio
Costar
QuoteWerks
CRM
Excel
SalesForce
References
Available upon request.
Languages
Russian
Native or Bilingual
Timeline
Community Account Executive
Comcast Cable
12.2019 - 07.2024
Property Manager and Lead Leasing Agent
The Bluffs at Nine Mile Creek
02.2018 - 12.2019
Account Sales Representative
Renovation Systems
04.2017 - 01.2018
Property Manager and Leasing Agent
Soderberg Apartment Specialist
04.2016 - 04.2017
High School -
Wayzata High School
Normandale Community College - Sociology
Normandale Community College
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