Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anastasia Martinez

San Antonio,TX

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

5
5
years of professional experience

Work History

Server

Willie's Grill & Icehouse
San Antonio, TEXAS
04.2024 - Current
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Delivered food orders promptly and courteously.

Server/Expo/Cashier

Armadillo Burger
San Antonio, TEXAS
03.2023 - 06.2024
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.

Server

Buffalo Wild Wings
San Antonio, TEXAS
06.2021 - 02.2023
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Prepared drinks according to standard recipes.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.

Cashier

McDonald's
San Antonio, TEXAS
07.2019 - 05.2021
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
  • Identified discrepancies between actual count and register balance; made corrections accordingly.

Education

High School Diploma -

Texan Can Academy
San Antonio, TEXAS
06-2020

Skills

  • Hostess support
  • Guest Engagement
  • Order delivery practices
  • Table resetting
  • Food Delivery
  • Food Running
  • Table Setting
  • Beverage Preparation
  • Team member support
  • Table Bussing
  • Safe Food Handling
  • Table setting arrangements
  • Dining area maintenance
  • Positive and professional
  • Guest Seating
  • Dining customer service

Timeline

Server

Willie's Grill & Icehouse
04.2024 - Current

Server/Expo/Cashier

Armadillo Burger
03.2023 - 06.2024

Server

Buffalo Wild Wings
06.2021 - 02.2023

Cashier

McDonald's
07.2019 - 05.2021

High School Diploma -

Texan Can Academy
Anastasia Martinez