Anastasia Morris
Huxley,IA
Summary
Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success.
Overview
19
19
years of professional experience
Work History
Club Supervisor
Crossmark
09.2021 - Current
- Enhanced event experience by ensuring seamless coordination of all aspects from setup to teardown.
- Built strong relationships with store management and staff to ensure seamless collaboration during events.
- Utilized effective time management skills to balance multiple competing tasks while maintaining a high level of productivity.
- Completed schedules, paperwork and signage in timely manner.
- Ensuring all staff are educated concerning food safety regulations and expectations are met.
- Overseeing proper execution of mplans and reviewing errors with staff to ensure future success.
Barista
Berritazza
09.2019 - 07.2021
- Opened/closed store and maintained store cleanliness
- Greeting customers, provided information for specials and promotions, and setup advertisement displays for new incoming merchandise, beverages and bakery items
- Held coffee preparation demonstrations and assisted customers with selections of various coffee blends, teas, hot and cold espresso beverages, smoothies, and bakery items.
Manager
Subway
02.2005 - 12.2014
- Responsible for ordering and counting inventory
- Scheduling staff, payroll, hiring/firing
- Bank deposits and coin orders
- Training of staff and managers
- Multitasking, punctuality, flexibility, trustworthy, customer service skills
- Resolving customer service issues/complaints
- Received highest sales award twice
- Multiple customer service awards
- Managed one store for five years and then received a second store for two years.
Education
West Ferris Secondary School
North Bay, OntarioSkills
- Inventory Management
- Key Holder
- Scheduling
- Banking
- Customer Service
- Management
- Payroll
- Recruiting
- Store Management Experience
- Cleaning Experience
- Barista Experience
- POS
- Cash Handling
Accomplishments
Club Supervisor of the quarter
Timeline
Club Supervisor
Crossmark
09.2021 - Current
Barista
Berritazza
09.2019 - 07.2021
Manager
Subway
02.2005 - 12.2014
West Ferris Secondary School