Anastasia Poruchikov
West Sacramento,CA
Summary
Skilled in records management and customer service, with experience optimizing patient flow and operations. Seeking a job where I can utilize my current knowledge and skills while leaving an opportunity for mutual growth and
success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Hospital Unit Service Coordinator 3
UC Davis Health
03.2024 - Current
- Answered patient call lights and coordinated communication between staff.
- Managed patient admissions, transfers, discharges, and locator boards.
- Screened calls, paged doctors, and maintained call lists.
- Monitored supplies, ordered equipment, and ensured unit cleanliness.
- Coordinated tests, procedures, and equipment management with staff.
- Provided shift reports for continuity of care.
Medical Officer Service Coordinator 3- Radiology
UC Davis Health
11.2022 - 03.2024
- Provided coverage across multiple UCDHS Radiology locations, adapting to different workflows.
- Registered patients for various outpatient radiology modalities.
- Assisted with scheduling appointments and coordinating patient flow.
- Performed administrative tasks to support radiology department operations.
Office Manager
Spring Physical Therapy
06.2022 - 12.2022
- Supervised and trained front desk staff to ensure efficient operations and excellent patient service.
- Managed payroll processing, ensuring accurate and timely compensation.
- Collaborated with the billing department to address and resolve Explanation of Benefits (EOB) discrepancies.
- Handled patient inquiries and complaints, providing effective resolutions to boost patient satisfaction.
Front Desk Receptionist
Spring Physical Therapy
04.2021 - 06.2022
- Processed incoming referrals and coordinated patient intake
- Ensured compliance with HIPAA regulations to protect patient information
- Verified patient benefits and eligibility for outpatient physical therapy
- Submitted authorization extension requests for continued patient care
- Scheduled appointments and managed patient scheduling needs
Education
Bachelor of Arts - Business Administration- General Management Focus
Sacramento State University
Sacramento, CA05-2025
Skills
- Records Management
- Customer Service
- Attention to Detail
- Multitasking and Prioritization
- Appointment Scheduling
- Organizational skills
- Referral Coordination
Certification
- BLS Certification Issued on 01/09/2024
Timeline
Hospital Unit Service Coordinator 3
UC Davis Health
03.2024 - Current
Medical Officer Service Coordinator 3- Radiology
UC Davis Health
11.2022 - 03.2024
Office Manager
Spring Physical Therapy
06.2022 - 12.2022
Front Desk Receptionist
Spring Physical Therapy
04.2021 - 06.2022
- BLS Certification Issued on 01/09/2024
Bachelor of Arts - Business Administration- General Management Focus
Sacramento State University
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