Anastasia Rhodes
Portland,OR
Summary
With nine years in customer service, I've gained valuable experience at the front desk, handling inquiries, and ensuring smooth operations. I also have a strong background in inventory management, keeping things organized, and efficient. I thrive in busy environments, and am no stranger to multitasking. Above all, my focus is on providing excellent service and making sure customers feel heard and taken care of.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Warehouse Worker
GoPuff
Portland, OR
04.2024 - Current
- Identified discrepancies between physical count and computer data.
- Operated scanners, computers, and other equipment to track orders.
- Followed established guidelines for picking orders accurately.
- Monitored temperature and humidity levels in warehouse.
- Maintained accurate inventory records using computerized tracking systems.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
Front Desk/host
Dave & Buster's
Portland, OR
08.2023 - 10.2024
- Answered guest inquiries, recommending shopping, dining or entertainment.
- Ensured that all areas of the front desk were kept clean and organized at all times.
- Handled cash register operations accurately throughout shift according to company policies and procedures.
- Assisted with training new employees on proper front desk protocols and processes.
- Managed reservations by answering phone calls and emails in a timely manner.
- Greeted guests upon arrival and provided exceptional customer service.
- Developed relationships with regular customers by remembering their preferences when they returned for future stays.
Education
High School Diploma -
Fir Ridge High School
Portland, OR02-2017
Some College (No Degree) - Answered Guest Inquiries, Recommending Shopping, D
Work Fellows
Portland, ORSkills
- Inventory management
- Order picking
- Equipment operation
- Shipping and receiving
- Data entry
- Customer service
- Attention to detail
- Training assistance
- Time management
- Cleaning and sanitation
Affiliations
- Ukulele
- Streaming
- Website creation
- Learning Sign Language
Certification
- Introduction to software development certification
Accomplishments
- lead kitchen worker at gopuff
Languages
English
Native/ Bilingual
Sign Language
Limited
Websites
References
References available upon request.
Timeline
Warehouse Worker
GoPuff
04.2024 - Current
Front Desk/host
Dave & Buster's
08.2023 - 10.2024
High School Diploma -
Fir Ridge High School
Some College (No Degree) - Answered Guest Inquiries, Recommending Shopping, D
Work Fellows
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