Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anastasija Glodovic

Jacksonville,FL

Summary

Attentive Surgery Scheduler and Care Team Coordinator familiar with ICD-10 coding, Surgimate and EHR systems seeking internship in Clinical Research. Skilled in organizing paperwork and coordinating supplies. Works well in fast-paced administrative environments focused on maintaining smooth and efficient scheduling services. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision

Overview

3
3
years of professional experience

Work History

Surgery Coordinator

Southeast Orthopedic Specialists
2022.08 - Current
  • Improved patient experience by efficiently coordinating pre-operative preparations and post-operative follow-up care.
  • Enhanced surgical team communication by maintaining accurate schedules and promptly addressing any changes or concerns.
  • Assisted surgeons in preparing for procedures, ensuring all necessary equipment and supplies were readily available.
  • Collaborated with insurance providers to verify coverage and obtain necessary authorizations for surgical procedures.
  • Maintained strict adherence to HIPAA regulations, protecting the privacy of patient information at all times.
  • Contributed to a reduction in surgery cancellations by closely monitoring patient compliance with pre-surgical instructions.

Care Team Coordinator

Southeast Orthopedic Specialists
2022.06 - 2022.08
  • Enhanced patient care by coordinating and managing care team activities.
  • Facilitated communication between patients, families, and healthcare providers to ensure optimal care outcomes.
  • Developed customized care plans to address individual patient needs and preferences.
  • Monitored patient progress closely, adjusting care plans as necessary for maximum results.
  • Managed comprehensive documentation of all care coordination activities, maintaining accurate records for future reference.
  • Collaborated with various healthcare professionals to ensure a seamless transition of care during hospital admissions and discharges.
  • Provided ongoing education to the care team members on best practices, protocols, and guidelines in the field of healthcare management

Scribe

Southeast Orthopedic Specialists
2022.03 - 2022.06
  • Enhanced patient care by accurately documenting medical histories, physical examinations, and procedures.
  • Streamlined physician workflow by transcribing medical information in real-time during patient consultations.
  • Improved patient follow-up and treatment plans by ensuring accurate and timely documentation of diagnoses and prescriptions.
  • Assisted in the training of new scribes, sharing best practices for efficient documentation and communication with medical staff.

Restaurant Manager

CiCis Pizza
2021.07 - 2022.03
  • Improved overall customer satisfaction by implementing new service standards and staff training programs.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities

Education

Associate of Science - Clinical Research Coordinator

Florida State College At Jacksonville
Jacksonville, FL
08.2024

Skills

  • Scheduling Expertise
  • Patient Coordination
  • Empathy and Compassion
  • Problem Solving Aptitude
  • Medical Office Experience
  • Data Entry Efficiency
  • Surgical Procedure Knowledge
  • Interpersonal Skills
  • Healthcare Compliance
  • Serbian language efficiency
  • Medical Terminology

Timeline

Surgery Coordinator

Southeast Orthopedic Specialists
2022.08 - Current

Care Team Coordinator

Southeast Orthopedic Specialists
2022.06 - 2022.08

Scribe

Southeast Orthopedic Specialists
2022.03 - 2022.06

Restaurant Manager

CiCis Pizza
2021.07 - 2022.03

Associate of Science - Clinical Research Coordinator

Florida State College At Jacksonville
Anastasija Glodovic