Anastasija Tomic

Expertly navigated Opentable and Resy for real-time booking management and table assignments.

• Managed waitlist, ensuring accurate wait times and timely notifications for guests.
• Recorded guest preferences and allergies to personalize service and enhance guest experience.
• Greeted and seated guests promptly to create positive first impressions.
• Escorted guests to tables, presented menus, and introduced servers effectively.
• Handled incoming calls to confirm reservations and address inquiries regarding menu items.
• Resolved guest complaints calmly, addressing seating preferences and long wait times.
• Coordinated with bussers and servers to facilitate smooth table turnover and optimize dining flow.

• Monitoring political events
• Writing reports and analytical briefs
• Conducting research and gathering information
• Assisting in decision-making processes
• Participating in political campaigns

• Organized and implemented academic and cultural events at the university, fostering community engagement

• Coordinated teams and projects by providing administrative support and overseeing event logistics

• Collaborated with students and university staff to improve student experience and streamline internal processes

• Preparation and distribution of materials; support in organizing lectures, workshops, and conferences

• Providing information and assistance to students and university visitors

Coordinator of the Monaco delegation at the Games of the Small States of Europe

• Completed day-to-day duties accurately and efficiently.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.