Anastasiya Chernaya
Sacramento,CA
Summary
Dear, to whom it may concern! My name is Anastasiya, nice to meet you. I moved to the United States of America at an early age of 3 and through many years of achievements, education and persistency I since then have became the professional, caring personal that I am today. Many times I get asked what do I do? I started off with 10 years of experience in the Hospitality industry. Waitressing made a lot of who I am today with strong social skills, exceptional delivery when it comes to getting things done and an excellent multitasker. I then began training in Hotel Management which allowed me to gain so much knowledge & experience when it comes to problem-solving and decision-making skills: financial planning, business acumen, and customer focus. Currently, I specialize in Digital Marketing. I help people grow their business by utilizing engagement and algorithms. Concluding, I have my AA in business through Eastern Washington University and acquired my Real estate License. I hope you can find a place for me within your company! Thank you for your time.
-Anastasiya Chernaya
Overview
13
13
years of professional experience
Work History
Digital Marketing Specialist
Self Employed Services
03.2018 - Current
- Strategized and developed video content for client's website and social media publications.
- Developed and deployed content marketing strategies to improve organic search traffic.
- Managed search engine marketing budgets and tracked campaign performance.
- Designed paid client ads for use on diverse social media platforms.
- Managed relationships with third-party vendors and suppliers to facilitate prompt delivery of services.
- Costumer services.
Waitress Trainee
Bjs Restaurants Inc
02.2016 - 01.2018
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Trained other fellow employs by the company's standard.
- Customer service.
- Money management.
Manager
Marriot
01.2013 - 02.2016
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Managed day-to-day operations of lodging facility, scheduling staff and overseeing budgets.
- Developed and implemented marketing strategies to promote hotel services.
- Increased customer service ratings through personable service.
- Booked large groups for weddings, seminars, conferences, and other events, providing best available room rates.
- Developed and implemented promotional strategies to increase occupancy.
Waitress
Hop Jacks
05.2011 - 02.2016
- Customer Service.
- Money Management.
- Maintained Cleanliness/restocking.
Education
Associate of Arts - Business Management
Eastern Washington University
Cheney, WA01.2014
Skills
- Social Media Content Creation
- Social Media Platforms
- Ad Campaigns
- Bilingual
- Social Interaction
- Customer Needs Assessments
- Business Communications
- Professional Relationships
- Sales Process
- Cold Calling
- Content Curation
- Affiliate Programming
Timeline
Digital Marketing Specialist
Self Employed Services
03.2018 - Current
Waitress Trainee
Bjs Restaurants Inc
02.2016 - 01.2018
Manager
Marriot
01.2013 - 02.2016
Waitress
Hop Jacks
05.2011 - 02.2016
Associate of Arts - Business Management
Eastern Washington University