Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anastasiya Mokhnyuk

1044 E 400 S Salt Lake City,UT

Summary

Years of experience in the financial industry and customer service. Highly organized, proactive, and punctual with a team-oriented mentality. Eager to learn and expand skills in operations while helping facilitate company growth.

Overview

2
2
years of professional experience

Work History

Branch Service Manager

Zions Bank
Salt Lake City, UT
12.2023 - Current
  • Implement and maintain operational policies and procedures to comply with regulatory standards and internal guidelines of Zions Bank.
  • Ensure that daily banking operations run smoothly.
  • Supervise and lead a team of branch staff, including tellers, customer service representatives, and other operational personnel.

Branch Relationship Banker

Zions Bank
Salt Lake City, UT
05.2023 - 12.2023
  • Advised customers on bank products, services, and financial planning options.
  • Helped customers open accounts, apply for loans, and make sound financial decisions.
  • Drove branch sales and portfolio growth by recommending various financial products to prospective customers.

Bank Teller

Zions Bank
Salt Lake City, UT
07.2022 - 05.2023
  • Explained bank services, financial products, and applicable fees to customers.
  • Performed Foreign Currency Transactions.
  • Managed bank's vault and cash inventory.
  • Ordered/Sold cash to LOOMIS depending on bank supply and demand.
  • Deposited customer checks, verified identification, and checked account balances in accordance with bank policy.

Account Manager

Discover Financial Services
Salt Lake City, UT
09.2021 - 06.2022
  • Exceeded sales goals by promoting bank products and services in customer interactions.
  • Performed basic administrative tasks regarding banking products by handling phone calls, inquiries and emails.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

University of Utah
Salt Lake City, UT
05.2024

Skills

  • Advanced in Microsoft Word, Powerpoint, and Excel
  • Pivot Tables and Chart Analysis
  • Account Management and Processing Transactions
  • Money Handling (including Foreign Currency)
  • Knowledge in Balancing Accounts and Mathematics
  • Bookkeeping
  • Customer Service-oriented
  • Fluent in 3 languages: English, Ukrainian, and Russian

Timeline

Branch Service Manager

Zions Bank
12.2023 - Current

Branch Relationship Banker

Zions Bank
05.2023 - 12.2023

Bank Teller

Zions Bank
07.2022 - 05.2023

Account Manager

Discover Financial Services
09.2021 - 06.2022

University of Utah

Similar Profiles

CREATE PROFILE
Anastasiya Mokhnyuk