Anastasiya Karastanov
Rockhill,Sc
Summary
Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.
Overview
3
3
years of professional experience
Work History
Sales Associate
East Coast Granite of Charlotte
Mathews, NC
07.2024 - Current
- Sold countertops and tile while arranging installation schedules.
- Promoted the business and addressed customer inquiries and complaints.
- Managed customer interactions, resolving questions and complaints effectively.
Customer Service Representative
Esse Logistics
Charlotte, NC
02.2022 - 07.2022
- Assisted HR department by verifying truck drivers' information and addressing customer inquiries.
- Coordinated dispatch operations, including organizing loads and communicating with drivers and suppliers.
- Managed packaging, deliveries, and returns, ensuring efficient handling and resolution of common customer questions.
Education
High School Diploma -
Penn Foster College
Scottsdale, AZ07-2021
Skills
- Positive and professional
- Verbal/written communication
- Feedback implementation
- Customer needs assessment
- Exceptional customer service
- Sales goals attainment
- Relationship building
- Product sales
- Task prioritization
Languages
Russian
Professional
Affiliations
- I did overseas missions for almost 2 years
Timeline
Sales Associate
East Coast Granite of Charlotte
07.2024 - Current
Customer Service Representative
Esse Logistics
02.2022 - 07.2022
High School Diploma -
Penn Foster College
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