Ana Teresa Guzman Martinez
Tampa,FL
Summary
Dynamic professional with experience at Gator Central Florida, excelling in office administration and customer service. Proven ability to maintain confidentiality while managing sensitive information and enhancing team integration. Skilled in organization and effective communication, ensuring patient satisfaction and efficient operations in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Secretary
Gator Central Florida,weslay Chapel ,florida
07.2024 - 05.2025
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained electronic filing systems and categorized documents.
- Provided comprehensive support to new staff, facilitating faster integration into team.
Cna
QUIRON,SALUD
01.2023 - 12.2023
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
No Degree - Nursing Assistant
Epp Igroup
Puerto La Cruz,venezuela09-2022
Skills
- Customer service
- Verbal and written communication
- Office administration
- Organization
Languages
Spanish
Native or Bilingual
Timeline
Secretary
Gator Central Florida,weslay Chapel ,florida
07.2024 - 05.2025
Cna
QUIRON,SALUD
01.2023 - 12.2023
No Degree - Nursing Assistant
Epp Igroup
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