Ana Thalia Barrera
Montgomery,AL
Summary
Fluent in English, Spanish, and Dialect Mixteco, I excel in guest engagement and multitasking, consistently enhancing customer experiences through effective and passionate job seeker with strong organizational skills eager to secure entry-level as a receptionist position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Server
Longhorn Steakhouse
10.2025 - Current
- Provided exceptional customer service to enhance guest satisfaction and loyalty.
- Collaborated with kitchen staff to ensure timely and accurate food delivery.
- Trained new team members on menu offerings and service standards.
- Managed multiple tables efficiently during peak hours to optimize service flow.
- Developed strong rapport with repeat customers, fostering a welcoming atmosphere.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Sales Associate
Caleres Inc.
08.2023 - 08.2025
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Maintained knowledge of current sales promotions and product features to inform customer decisions.
- Operated point-of-sale systems efficiently, ensuring accurate transactions and smooth checkout processes.
- Collaborated with team members to restock merchandise and organize displays for optimal visibility.
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
Receptionist
R&b Landscaping LLC
03.2019 - 11.2023
- Managed front desk operations, ensuring efficient guest check-in and appointment scheduling.
- Coordinated communication between clients and landscaping teams for project updates and inquiries.
- Streamlined office procedures to enhance workflow efficiency and improve client interactions.
- Assisted in maintaining a clean and organized reception area, promoting a professional environment.
- Developed and implemented filing systems for client records, improving document retrieval time.
- Resolved customer problems and complaints.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Host /Restaurant Server
Los Compadres
05.2018 - 04.2020
- Greeted and seated guests, enhancing overall dining experience.
- Managed reservations and waitlists using OpenTable system efficiently.
- Collaborated with kitchen staff to ensure timely food service delivery.
- Trained new hosts on customer service standards and operational procedures.
- Developed strategies to improve seating efficiency during peak hours, optimizing flow.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Education
High School Diploma -
Lebanon High School
Lebanon, TNCosmetic Certification -
Genesis Career College
Lebanon, TNSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Customer service
- Task prioritization
- Multitasking and organization
- Multitasking Abilities
- Excellent communication
- FLUENT in 3 Languages
( English, Spanish, and Dialect Mixteco)
Languages
Spanish
Native or Bilingual
English
Full Professional
mixteco
Native or Bilingual
Timeline
Server
Longhorn Steakhouse
10.2025 - Current
Sales Associate
Caleres Inc.
08.2023 - 08.2025
Receptionist
R&b Landscaping LLC
03.2019 - 11.2023
Host /Restaurant Server
Los Compadres
05.2018 - 04.2020
High School Diploma -
Lebanon High School
Cosmetic Certification -
Genesis Career College