Anaudia Pace
Douglasville,GA
Summary
Driven professional with a proven track record at Regional Medical Center, excelling in patient access and insurance verification. Demonstrated expertise in healthcare systems navigation and a knack for problem-solving. Achieved streamlined workflows and enhanced customer service through effective communication and insurance billing proficiency, while consistently maintaining high customer service ratings.
Overview
4
4
years of professional experience
Work History
Patient Access Representative
Regional Medical Center
07.2022 - Current
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Facilitated smooth billing processes by verifying insurance eligibility, obtaining authorizations, and accurately entering claim details into the system.
- Assists in patient registration processes by implementing efficient data collection methods and reducing wait times.
- Demonstrates understanding of insurance benefit information and able to communicate effectively and provide clear explanation of patient balance calculations
- Developed proficiency in various healthcare software programs for accurate documentation of patient encounters and streamlined workflows within the department.
Insurance Verification Specialist
Prestige Staffing
02.2020 - 07.2022
- Maintained strong knowledge of basic medical terminology to better understand services and procedures.
- Demonstrated a high level of professionalism and attention to detail in all aspects of insurance verification specialist role, consistently exceeding performance expectations.
- Posted payments to accounts and maintained records.
- Generated reports to track insurance verifications and claim progress.
- Coordinated with care teams across various departments to ensure seamless integration of verified coverage information into overall treatment planning.
- Streamlined workflow for medical providers by obtaining necessary referrals and authorizations for services.
Education
High School Diploma -
New Manchester High School
Douglasville, GA05.2016
Skills
- Outstanding customer service and communication skills
- Knowledgeable in Healthcare systems navigation and medical terminology
- Ability to problem solve and handle difficult scenarios in a timely manner
- Skillful in insurance billing
Timeline
Patient Access Representative
Regional Medical Center
07.2022 - Current
Insurance Verification Specialist
Prestige Staffing
02.2020 - 07.2022
High School Diploma -
New Manchester High School
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