Summary
Overview
Work History
Education
Skills
Timeline
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Anaya Everette

Atlanta,GA

Summary

Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.

Overview

7
7
years of professional experience

Work History

Customer Service Representative

Reformation
03.2023 - 06.2025
  • Assisted customers with product inquiries and order placements.
  • Processed returns and exchanges in accordance with company policies.
  • Maintained accurate customer records in the database system.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Client Services

Gucci
11.2021 - 06.2022
  • Assisted clients with inquiries and provided timely information on services.
  • Resolved client issues through effective communication and problem-solving skills.
  • Documented client interactions accurately in the company database for future reference.
  • Maintained a professional demeanor while handling challenging customer situations effectively.

Senior Sales Associate

Aritzia
01.2018 - 03.2020
  • Assisted customers in selecting merchandise to enhance shopping experience.
  • Maintained store presentation by organizing and restocking displays.
  • Collaborated with team members to meet daily sales goals and objectives.
  • Provided product knowledge to customers, highlighting features and benefits.
  • Handled customer inquiries and resolved issues with professionalism and care.

Education

Bachelor of Arts - English

Georgia State University
Atlanta, GA
05-2022

Skills

  • Customer service
  • Order processing
  • Database management
  • Product knowledge
  • Client communication
  • Sales support
  • Customer relationship management
  • Attention to detail

Timeline

Customer Service Representative

Reformation
03.2023 - 06.2025

Client Services

Gucci
11.2021 - 06.2022

Senior Sales Associate

Aritzia
01.2018 - 03.2020

Bachelor of Arts - English

Georgia State University