Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anaya Miller

McDonough,GA

Summary

Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.

Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.

Overview

3
3
years of professional experience

Work History

Server / Cook /Relief Manager

Waffle House
McDonough, GA
10.2023 - Current
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Trained new employees to perform duties.
  • Provided excellent customer service to ensure satisfaction.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Followed health safety guidelines when preparing and serving food products.

Customer Service Representative

Sedgwick
Remote , Remote
03.2022 - 08.2023
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Prevented key account losses by researching discrepancies and correcting problems.
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
  • Updated databases with new and modified customer data.

Education

Some College (No Degree) - Pre Nursing

Mercer University
Macon, GA

Skills

  • Team member support
  • Professional appearance
  • Cash handling
  • Multitasking and organization
  • Point-of-sale system
  • Performance improvement
  • Hospitality service expertise
  • Exceptional customer service
  • Calm demeanor
  • Strong work ethic
  • Inventory management
  • Call center procedures
  • Creative problem solving
  • Multi-task management
  • Active listening
  • Opening and closing accounts
  • Hospitality and accommodation
  • Microsoft office expertise

Timeline

Server / Cook /Relief Manager

Waffle House
10.2023 - Current

Customer Service Representative

Sedgwick
03.2022 - 08.2023

Some College (No Degree) - Pre Nursing

Mercer University
Anaya Miller