Anaya Smith
Florissant,MO
Summary
Committed Direct Care Worker brings success in healthcare roles. Skilled at assisting with daily living activities and meal preparation. Focused on maintaining client safety and comfort through continuous monitoring and care. Compassionate Nursing professional demonstrating exemplary skills in direct patient care and healthcare team support. Communicative and collaborative demeanor cultivated over 4+ years of superior healthcare industry performance. Experience handling multiple, complex cases with accuracy and dignity. High-energy Social Services Manager excels in client support, program development and complex problem-solving. Comprehensive background providing case management services to adults and youth involved with juvenile justice system.
Overview
9
9
years of professional experience
Work History
Receptionist
st.sophia
St Louis, Missouri
09.2025 - Current
- Scheduled appointments and maintained calendar for office personnel.
- Managed office supplies inventory, ordering items as needed for daily operations.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted visitors and provided them with assistance.
- Processed payments and updated accounts to reflect balance changes.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Office Administrative Assistant
Preeminent Health Care
Hazlewood, MO
02.2022 - Current
- Maintained clean and well-organized environment for client happiness and safety.
- Improved patient outlook and daily living through compassionate care.
- Tracked and reported clients' progress based on observations and conversations.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Provided primary resident care and assistance with daily living activities.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Assisted patients with healing and recovery after surgery by closely monitoring and caring for wounds, answering questions and educating about continued care strategies.
- Scheduled and accompanied clients to medical appointments.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
- Collected and documented vital signs to track current patient conditions.
- Engaged with patient family and friends to provide courteous visit experience.
- Communicated concerns regarding clients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
- Answered patient and family questions to educate on optimal treatment procedures.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Assisted with scheduling meetings and appointments for the office staff.
- Created expense reports, tracked invoices, and processed payments.
- Organized and maintained filing systems, both paper and electronic.
- Greeted visitors and answered incoming calls, providing information to callers or redirecting them to the appropriate personnel.
- Prepared documents such as correspondence, presentations, spreadsheets, reports and other materials using Microsoft Office applications.
- Ordered supplies and maintained an inventory of office equipment.
- Managed employee records including payroll information, attendance tracking, vacation time requests.
- Provided support to other departments by completing clerical tasks as needed.
- Collected data from various sources to create accurate financial statements on a monthly basis.
- Maintained confidentiality of sensitive data in accordance with company policies.
- Developed forms and procedures to improve workflow efficiency.
- Set up new hire paperwork according to company standards.
- Assisted in organizing events such as conferences or seminars.
- Updated contact lists regularly with current employee information.
- Responded promptly to customer inquiries via email or phone.
- Processed incoming invoices for payment in a timely manner.
- Managed office duties, ordered materials, organized workspaces, answered emails, and made phone calls.
- Tracked budget expenses related to departmental operations.
- Answered phones to direct callers, schedule appointments, and provide general office information.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Obtained scanned records and uploaded to database.
- Scanned physical documents and uploaded to encrypted databases for digital maintenance.
- Directed clients and guests to correct departments, rooms, and staff members.
- Scheduled and coordinated meetings and travel arrangements for staff.
Advanced Medical Support Assistant
Advantage Home Health Care Inc
Saint Louis, MO
02.2020 - 01.2025
- Performed administrative tasks such as filing, faxing, photocopying and scanning documents.
- Provided support to physicians by entering orders into the computerized order entry system accurately.
- Ensured that all necessary forms were completed correctly prior to patient discharge.
- Assisted with the scheduling of patient appointments and follow-up visits.
- Coordinated care plans between various departments of the hospital or clinic setting.
- Verified patient insurance coverage for services rendered at the facility.
- Attended staff meetings regularly to stay up-to-date on changes in policy or procedure regulations.
- Transcribed physician orders into the electronic medical record system accurately.
- Greeted patients upon arrival and directed them to their destination within the facility.
- Answered phone calls from patients or healthcare providers and responded to inquiries professionally.
- Updated outdated patient information to maintain current records.
- Scheduled appointments for medical procedures and physician consultations with patients.
- Retrieved patient files for doctors.
- Restocked rooms and supply areas.
- Cleaned and maintained medical equipment following procedures and standards.
- Documented notes during patient visits.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Receiving Associate
Burlington Coat Factory Distribution Center
Brentwood, MO
12.2021 - 07.2023
- Reviewed work orders to check correctness of deliveries.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Organized storage areas to maximize movement and minimize labor.
- Prepared accurate shipping orders and bills of lading to direct and route materials.
- Investigated inventory discrepancies to maintain recordkeeping validity.
- Liaised with vendor representatives to rectify damages and shortages.
- Implemented cost-effective methods, carriers and routes to optimize shipping and receiving strategies.
- Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
- Prepared and processed shipping documents and routed materials and bills of lading.
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
- Operated lift and hand trucks to transfer materials to and from target areas.
- Coordinated resolutions to independently handle damages, shortages and nonconformance.
- Coordinated with carrier representatives to arrange and issue instructions for shipping and delivery of materials.
- Determined best shipping method for materials, considering shipping procedures, routes and rates.
- Generated accurate work orders, bills of lading and shipping orders to manage accurate routing of materials.
- Prepared shipments for postage through careful packing, sealing and labeling of materials.
- Prepared packages, calculated postage and verified details for shipments.
Purchasing Coordinator
Bed Bath & Beyond
Brentwood , MO
10.2020 - 11.2021
- Reconciled accounts with purchase receipts and consulted yearly budget to stay within spending limits.
- Led department meetings to build team cohesiveness and coordinate projects
- Managed a team of 100 direct reports.
- Estimated materials from blueprints supplied by customers and contractors.
- Prepared financial reports to include sales, profit margin and expenses.
- Collected operations data and created spreadsheets detailing trends.
- Drafted contract agreements and other documentation to streamline daily operations.
- Attended and participated in custom builder meetings.
- Researched materials offerings from new suppliers to obtain most competitive pricing.
- Built competitive bidding environment with broad range of suppliers.
- Connected with store managers and product suppliers to orchestrate efficient inventory movements.
- Analyzed data to optimize inventory turns and maintain sufficient inventory, meeting customer demands
- Worked with operation managers to develop consistent service levels across locations.
- Analyzed vendor performance, reviewed compliance and communicated corrective action requirements to vendors.
- Prepared, coordinated and communicated price quotes, terms of sale, delivery dates and service obligations to customers and contractors.
- Managed monthly purchase order shipments by deadline and cancellation dates.
- Coordinated with supervisor and provided support to all product research programs.
- Arranged meetings with vendors and conferred with each to provide with requirements.
- Assisted in preparation of bidding documents and kept paperwork in order.
- Processed proof of delivery requests and handled limited inventory management activities.
Sales Associate
JCPenney
Fairview Heights, IL
10.2016 - 04.2019
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Built and maintained relationships with peers and upper management to drive team success.
- Sold various products by explaining unique features and educating customers on proper application.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Coordinated activities with other departments to ensure quality customer service.
- Met merchandise processing standards and maintained organized and accessible work area.
Education
High School Diploma -
Saint Louis College Prep
Sanit Louis05.2019
Some College (No Degree) - Business Administration
Forest Park Community College
Saint Louis MoSkills
- Customer service
- Leadership
- Grooming and bathing assistance
- Appointment scheduling
- Scheduling appointments
- Medical terminology knowledge
- Catheter change and preparation
- Reliable transportation
- General housekeeping ability
- Understands medical procedures
- Quick problem solver
- Infection control
- Medication administration
- Respiratory equipment training
- Wound care
- Understands mobility assistance needs
- HIPAA
- Troubleshooting
Education and Training
other,other
Timeline
Receptionist
st.sophia
09.2025 - Current
Office Administrative Assistant
Preeminent Health Care
02.2022 - Current
Receiving Associate
Burlington Coat Factory Distribution Center
12.2021 - 07.2023
Purchasing Coordinator
Bed Bath & Beyond
10.2020 - 11.2021
Advanced Medical Support Assistant
Advantage Home Health Care Inc
02.2020 - 01.2025
Sales Associate
JCPenney
10.2016 - 04.2019
High School Diploma -
Saint Louis College Prep
Some College (No Degree) - Business Administration
Forest Park Community College