Summary
Overview
Work History
Education
Skills
Timeline
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Montana Cooley

Bassfield ,MS

Summary

Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.

Overview

6
6
years of professional experience

Work History

Receptionist

Hattiesburg Eye Clinic
06.2020 - 01.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Bank Teller

Covington County Bank
07.2019 - 09.2019
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.

Customer Service Representative

Hattiesburg Clinic
12.2017 - 07.2019
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Bank Teller

Peoples Bank
09.2017 - 12.2017
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.

Manager

United Credit
11.2016 - 08.2017

• Evaluated and authorized approval of credit loans.

• Analyzed the financial status of loan applicants.

• Conducted interviews in hiring employees.

• Took payments and made daily bank deposits.

Bank Teller

Regions Bank
09.2014 - 10.2016
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.

Education

High School Diploma -

Seminary High School
Seminary, MS
05-2014

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Customer/Client relations
  • Appointment scheduling
  • Multi-line telephone operation

Timeline

Receptionist

Hattiesburg Eye Clinic
06.2020 - 01.2021

Bank Teller

Covington County Bank
07.2019 - 09.2019

Customer Service Representative

Hattiesburg Clinic
12.2017 - 07.2019

Bank Teller

Peoples Bank
09.2017 - 12.2017

Manager

United Credit
11.2016 - 08.2017

Bank Teller

Regions Bank
09.2014 - 10.2016

High School Diploma -

Seminary High School
Montana Cooley