Selena Redmon
Riverdale,IL
Summary
Resourceful professional in emergency response coordination, recognized for high productivity and efficient task completion. Skilled in rapid decision making, clear communication, and advanced logistical planning. Excel at prioritizing tasks under pressure, managing complex schedules, and navigating challenging scenarios with calmness and resilience. Ready to leverage problem-solving skills and teamwork to excel in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Dispatcher
CJ Towing
Chicago, IL
01.2025 - 01.2025
- Monitored dispatch board and adjusted call priorities regularly based on caller needs.
- Supervised driver dispatching, route planning, and vehicle tracking for driving team.
- Prepared daily work and run schedules.
- Received or prepared work orders.
- Verified driver credentials prior to assigning them a route or task.
Security Officer
Allied Universal Security Services
Chicago, Illinois
09.2020 - 08.2022
- Secured personnel and premises by inspecting buildings and patrolling property.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Checked for safety hazards and took corrective action when necessary.
Cashier
McDonald's
Evergreen Park, Illinois
05.2019 - 07.2020
- Answered customer inquiries regarding store policies and procedures.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Performed other duties as assigned by management.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Cashier
Dollar Tree
Evergreen Park
03.2019 - 04.2019
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Issued receipts, refunds, credits or change due to customers.
- Worked closely with front-end staff to assist customers.
- Resolved customer complaints professionally in accordance with company policy.
Education
CNA -
Scott’s School of Careers
South Holland, IL10-2024
CDL CLASS A -
160 Driving Academy
Harvey, IL04-2024
High School Diploma -
Sarah E Goode
Chicago, Illinois06-2019
Associate of Science - Registered Nurse
Malcolm X College
Chicago, IllinoisSkills
- Driver communication
- Customer service
- Attention to detail
- Emergency protocols
- Team collaboration
- Critical thinker
- Decision-making
- Time management
- Problem-solving
- Multitasking and organization
- Active listening
- Stress tolerance
Accomplishments
- Honor Roll
- Prefect attendance
Timeline
Dispatcher
CJ Towing
01.2025 - 01.2025
Security Officer
Allied Universal Security Services
09.2020 - 08.2022
Cashier
McDonald's
05.2019 - 07.2020
Cashier
Dollar Tree
03.2019 - 04.2019
CNA -
Scott’s School of Careers
CDL CLASS A -
160 Driving Academy
High School Diploma -
Sarah E Goode
Associate of Science - Registered Nurse
Malcolm X College