Highly skilled and enthusiastic professional with more than 15 years of experience managing operations in patient-centric medical offices. Successfully oversee budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.
Overview
15
15
years of professional experience
Work History
Health Unit Coordinator
Memorial Regional Hospital System
Hollywood, FL
09.2006 - 12.2021
Assisted with processing patient admissions, transfers and discharges.
Assembled and maintained patient medical records and other documents related to patient care.
Responded to patient call lights to expedite appropriate follow-through.
Conducted in-person greeting, welcome and orientation for newly admitted and transferred patients.
Made contact with insurance carriers to discuss policies and individual patient benefits.
Maintained strong knowledge of basic medical terminology to better understand services and procedures.
Answered telephone calls to offer office information, answer questions and direct calls to staff.
Organized and maintained patient chart filing system to promote quick data finding for staff.
Education
Certification Of Completion - Health Administration
Sheridan Technical College
Hollywood, FL
04.2006
Diploma -
Hallandale High School
Hallandale Beach, FL
06.2002
Skills
Critical Thinking
Problem-Solving
Coordination
Office Supplies and Inventory
Data Entry Software
Call Transfers
Status Updates
Teamwork and Collaboration
Timeline
Health Unit Coordinator
Memorial Regional Hospital System
09.2006 - 12.2021
Certification Of Completion - Health Administration
Sheridan Technical College
Diploma -
Hallandale High School
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