Nature, Holistic Nutrition, Sports Nutrition, Volleyball , Travel
Anca Paduraru
Toronto,Ontario
Summary
Dedicated customer service professional with proven multitasking and time management skills. Committed to delivering exceptional experiences that enhance customer satisfaction and loyalty. Recognized for ability to effectively resolve issues while maintaining a positive environment. Aiming to leverage expertise in fast-paced settings to further enhance service excellence.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Customer Service Specialist
Fido Solutions
Toronto, Ontario
10.2015 - 09.2024
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Performed data entry of customer orders into the company's order management system.
- Generated reports on customer feedback, trends, and other metrics for management review.
- Responded to customers inquires with accurate product and service information.
Wellness Coach
Fitness Institute
Toronto, Ontario
06.2012 - 08.2015
- Educated staff members on how to make informed decisions regarding their personal health and safety.
- Promoted an organizational culture that values employee wellbeing by highlighting success stories at company events.
- Selected and supervised event hosts and health, fitness and wellness practitioners.
- Assisted with the development and implementation of corporate wellness policies.
Education
Holistic Nutrition
Canadian School of Natural Nutrition
Toronto06-2017
BBA - Hospitality And Tourism Management
Toronto Metropolitan University
Toronto05-2011
BBA - Marketing And Business Management
George Bacovia University
Bacau , RomaniaSkills
- Social perceptiveness
- Communication
- Computer skills
- Multitasking
- Customer relations
- Good Telephone Etiquette
- Dependable and responsible
- Self-Directed
- Training & Development
Affiliations
- Passionate about the environment and preserving natural habitats
- Dedicated to ongoing development and personal growth
- Ex-professional volleyball player and current athlete
Certification
- Certified Personal Trainer
- Registered Holistic Nutritionist
Interests
Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Work from home optionHealthcare benefitsPersonal development programsLanguages
Romanian
Native language
English
Advanced (C1)
C1
Timeline
Customer Service Specialist
Fido Solutions
10.2015 - 09.2024
Wellness Coach
Fitness Institute
06.2012 - 08.2015
- Certified Personal Trainer
- Registered Holistic Nutritionist
Holistic Nutrition
Canadian School of Natural Nutrition
BBA - Hospitality And Tourism Management
Toronto Metropolitan University
BBA - Marketing And Business Management
George Bacovia University
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