Anchali Thao
Everett,WA
Summary
Dynamic Assistant Manager at Papa John's Pizza with a proven track record in enhancing customer satisfaction and operational efficiency. Skilled in money handling and team leadership, I successfully reduced cash discrepancies while fostering a motivated staff through effective training and development. Committed to driving performance and delivering exceptional service.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Assistant Manager
Papa John's Pizza
05.2022 - 06.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Education
N/A - Business Analytics
Everett High School
2416 Colby Ave05.2017
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Team motivation
- Staff training and development
- Staff supervision
- Employee scheduling
- Orientation and training
- Sales reporting
- Employee performance evaluations
Accomplishments
- Helped a family of Geese survive a wild stray cat
- Helped a new hire in her time of need get back on her feet.
- Won 1st place for my photography skills
Certification
Licensed Assistant Manager -2022
Photography
Ability to take Clear well focused Photos and videos
Languages
English
Full Professional
Timeline
Assistant Manager
Papa John's Pizza
05.2022 - 06.2023
N/A - Business Analytics
Everett High School
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