Andaman Saekung
La Mirada,CA
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
3
3
years of professional experience
Work History
Server
Olive Garden
10.2023 - Current
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Sales Associate
Kohl's
07.2023 - 01.2024
- Managed returns, exchanges and refunds in accordance with store policy.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Crew Leader
Tom's Jr Burgers
06.2021 - 06.2023
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
- Enhanced team productivity by implementing efficient work processes and providing clear guidance for crew members.
- Trained employees in time management and proper ways to complete job duties.
- Established positive relationships with customers and colleagues through high standards of customer service.
Education
No Degree - Finance
California State University, Long Beach
Long Beach, CA06-2027
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Sales expertise
Languages
Thai
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working
Timeline
Server
Olive Garden
10.2023 - Current
Sales Associate
Kohl's
07.2023 - 01.2024
Crew Leader
Tom's Jr Burgers
06.2021 - 06.2023
No Degree - Finance
California State University, Long Beach