Ande McCartney
Barstow,CA
Summary
Dynamic sales professional with 5 years of experience in consultative sales and customer relationship management. Skilled in identifying client needs and upselling products, resulting in significant revenue increases. Seeking to leverage expertise to enhance client engagement and drive sales success.
Overview
12
12
years of professional experience
Work History
Sales Consultant
Valley Hi Kia
Victorville, California
03.2021 - Current
- Negotiated pricing and financing options to facilitate vehicle purchases.
- Assisted customers in selecting vehicles aligned with preferences and needs.
- Utilized CRM software to track customer interactions and manage follow-ups efficiently.
- Developed relationships with clients, significantly increasing sales revenue.
- Upsold products effectively, driving revenue growth through understanding client needs.
- Performed cold calls to introduce company offerings to prospective customers.
- Handled complaints and objections by negotiating favorable deals.
- Engaged customers using strong verbal communication skills to identify requirements.
Seafood Manager
Stater Brothers
Victorville, California
05.2014 - 05.2019
- Managed inventory levels and ordered stock as needed.
- Trained new employees on company policies and procedures.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Ensured compliance with health and safety regulations in the store.
- Managed seafood department operations and ensured product quality standards.
- Provided excellent customer service by addressing inquiries and recommending products.
- Stocked and rotated seafood merchandise in accordance with company standards on merchandise presentation, safety, sanitation and customer service.
Education
High School Diploma -
Granite Hills High School
Apple Valley, CA04-2014
Skills
- Negotiation and conflict resolution
- Customer relationship management
- CRM software knowledge
- Cold calling and lead generation
- Sales forecasting and funnel management
- Product knowledge and consultative sales
- Client engagement strategies
- Time management techniques
- Closing techniques and contract negotiation
- Web technologies and online marketing
References
References available upon request.
Timeline
Sales Consultant
Valley Hi Kia
03.2021 - Current
Seafood Manager
Stater Brothers
05.2014 - 05.2019
High School Diploma -
Granite Hills High School