ANDELA S.MAJDANDZIC
Sales Person
Queens,NY
Summary
Detail-oriented and results-driven sales professional with extensive experience in online and over-the-phone sales, and exceptional customer service. Seeking to leverage proven skills in driving revenue growth and building client relationships within a dynamic company environment.
Overview
7
7
years of professional experience
Work History
Salesperson
Dumbo Moving and Storage
01.2022 - 09.2022
- Conducted online and over-the-phone sales consultations, consistently exceeding monthly sales targets by 15%
- Managed a high volume of inbound leads, qualifying prospects and converting them into loyal customers
- Provided personalized customer service, addressing inquiries, resolving issues, and ensuring customer satisfaction
- Collaborated with operations team to coordinate logistics, ensuring seamless execution of moving services
- Implemented targeted marketing strategies, including email campaigns and social media outreach, to generate leads and increase brand awareness.
Salesperson
Piece of Cake Moving and Storage
03.2020 - 01.2022
- Delivered exceptional customer service to clients throughout the moving process, ensuring a positive experience
- Addressed customer inquiries, resolved complaints, and provided timely updates on service status
- Coordinated with moving crews to schedule appointments, ensuring efficiency and client satisfaction
- Identified and pursued potential clients through various channels, including cold calling, referrals, online inquiries, and networking.
- Conducted initial consultations to understand clients' moving needs, timelines, and budget constraints.
- Developed and maintained a pipeline of prospective clients to achieve monthly and quarterly sales targets.
Sales and Marketing Agent
Zepter Passport
09.2015 - 01.2020
- Developed and implemented creative marketing campaigns that increased client engagement and brand visibility, resulting in a 20% increase in bookings
- Advised clients on travel destinations, itineraries, and accommodations based on their preferences and budget, ensuring personalized and memorable experiences
- Managed client inquiries and bookings via online platforms, email, and phone, maintaining a high level of customer satisfaction
- Utilized social media platforms and digital advertising to promote travel packages and special offers, attracting new clientele and fostering customer loyalty
- Collaborated with travel suppliers to negotiate favorable rates and exclusive packages for clients, enhancing agency competitiveness in the market
- Organized travel events, seminars, and webinars to educate clients on travel trends and destination highlights, driving sales and client retention.
Education
Diploma - Multimedia and Graphics
Computer Multimedia and Graphics
Certification - E-commerce and Digital Marketing
Coursera, Google
Skills
Prospecting
Relationship Building
Consultative Selling
Closing Skills
Pipeline Management
Presentation Skills
Sales Process Optimization
Resilience and Persistence
Timeline
Salesperson
Dumbo Moving and Storage
01.2022 - 09.2022
Salesperson
Piece of Cake Moving and Storage
03.2020 - 01.2022
Sales and Marketing Agent
Zepter Passport
09.2015 - 01.2020
Diploma - Multimedia and Graphics
Computer Multimedia and Graphics
Certification - E-commerce and Digital Marketing
Coursera, Google
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