Anderia Lee

• Administered direct patient care, ensuring comfort and safety in daily activities.
• Assisted with personal hygiene, mobility, and feeding for diverse resident needs.
• Monitored vital signs, reporting changes to nursing staff for timely interventions.
• Collaborated with interdisciplinary teams to enhance patient care plans and outcomes.
• Maintained accurate documentation of patient records in compliance with regulations.
• Trained new team members on best practices for patient care and facility protocols.
• Assisted patients with daily living activities, promoting independence and dignity.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.

• Assist with snack & meal time
• Manage and track progress; Report on the progress and give insights; Develop and maintain timely communication with parents
• Maintain a safe play environment.
• Observe and monitor children's play activities.
• Change diapers
• Create lesson plans, organize learning activities, and conduct curriculum development to help toddlers and infants grow emotionally and intellectually.

• Maintained a clean and safe environment for patients by regularly sanitizing equipment and ensuring proper disposal of waste
• Assisted with medical procedures such as wound care, catheter insertion/removal, and medication administration under the supervision of a nurse
• Responded promptly to call lights and requests for assistance from patients, providing compassionate support at all times
• Assisted in transferring patients between beds, wheelchairs, stretchers, or other modes of transportation using proper lifting techniques
• Supported patients' emotional well-being by actively listening to their concerns and offering comfort when needed
• Ensured patient safety by implementing fall prevention strategies such as regular rounding checks on high-risk individuals
• Provided direct patient care, including bathing, dressing, feeding, and assisting with mobility
• Monitored vital signs and reported any changes or abnormalities to the nursing staff

• Assist with personal hygiene grooming, baths, oral care & skin care
• Assist with bed pans and changing residents
• Assist with meal prep & feeding if necessary
• Assist with walking or wheelchairs if needed
• Report changes in appearance or behavior

• Resolved customer issues
• Worked in the inbound call center
• Responded to inquiries and issues
• Responsible for troubleshooting applications

• Greeted customers
• Answered general questions
• Resolved customer information and complaints
• Managed client records
• Assisted clients in understanding insurance coverage for durable medical equipment purchases, resulting in increased accessibility to necessary items.
• Educated potential clients on the benefits of durable medical equipment for their specific conditions, helping them make informed decisions.

• Directed specific questions to appropriate branch personnel.
• Maintained confidentiality of bank records and client information.
• Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
• Delivered prompt, accurate and excellent customer service. reset online banking credentials close checking, savings and money market accounts

Assist with credit card calls and maintenance

• Skilled at working independently and collaboratively in a team environment.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Worked flexible hours across night, weekend, and holiday shifts.

• Delivered prompt, accurate and excellent customer service.
• Processed cash withdrawals.
• Assist customers with there orders
• Receive payment by cash, credit cards or automatic debit
• Issue receipts refunds, credits, or change due to customers bag items carefully
• Maintain clean and tidy checkout areas pleasantly deal with customers to ensure satisfaction
• Cashier

• Assuring freshness and availability.
• Accurately measured ingredients required for specific food items to reduce waste.
• Maintained exceptional standards of customer service during high-volume, fast-paced operations.
• Quickly and efficiently processed payments and made accurate change.
• Packaged menu items into bags or trays and placed drink orders into carriers for easy transport.
• Correctly received orders, processed payments and responded appropriately to guest concerns.
• Clean theatres, restroom and lobby

• Communicated store policy violations to the leadership team in a timely manner.
• Held each team member accountable for achieving brand and performance goals.
• Opened and closed the store, which included counting cash drawers and making bank deposits.
• Processed all sales transactions accurately and in a timely fashion.
• Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.