Andersen Crowder

• Managed a high volume of orders by accurately inputting customer requests.
• Actively listened to customer complaints, resolving issues to their satisfaction.
• Consistently exceeded revenue targets.
• Trained new staff members on restaurant policies, procedures, and service standards.

• Led tours to highlight property features to prospective tenants and answer questions.
• Prepared and processed applications, initial payments and security documentation for new residents.
• Maintained open communication with tenants to proactively handle questions and complaints.

Enhanced client satisfaction by promptly addressing concerns and providing tailored solutions.

Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company.

Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.