Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Anderson Alves

Revere,MA

Summary

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

10
10
years of professional experience

Work History

Bank Teller

Citizens Bank
Winthrop, Massachusetts
07.2023 - Current
  • Assisted customers with deposits, withdrawals, and account inquiries, ensuring accuracy and efficiency.
  • Promoted bank services and products to address customer financial needs and drive business growth.
  • Verified customer identification while adhering to security and compliance protocols to prevent fraud.
  • Balanced cash drawer daily, maintaining consistent accuracy and attention to detail.
  • Provided exceptional customer service by addressing concerns and delivering professional solutions.

SERVER

Fire & Ice Bar and Grill
Boston, Massachusetts
08.2015 - 08.2025
  • Ensured timely delivery of food and beverages through efficient organization.
  • Finalized transactions while delivering exceptional customer service.
  • Verified identifications for alcohol purchases to maintain compliance.
  • Executed sidework tasks, including rolling silverware and refilling pitchers, to support operations.

GUEST CONSULTANT

The Lenox
Boston, MA
07.2019 - 02.2020
  • Delivered warm welcomes to guests during check-in and check-out, providing information about hotel and local attractions.
  • Attended to guest inquiries and needs, ensuring exceptional customer service at all times.
  • Fostered an energetic lobby atmosphere while maintaining focus on tasks and collaborating with colleagues.

Education

Liberal Arts Program - Business Major

UMASS BOSTON
BOSTON, MA
05.2018

General Eduation -

REVERE HIGH SCHOOL
REVERE, MA
01.2015

Skills

  • Bilingual in Spanish and English
  • Microsoft Office proficiency
  • Leadership abilities
  • Team collaboration
  • Social media management
  • Organizational skills
  • Customer service
  • Account management
  • Communication expertise
  • Public speaking

References

  • Elenora Vrnari, Citizens Bank Manager - (978) 395-1571
  • Robert Holland, Fire & Ice - General Manager, (617) 816-6956
  • Paul Carton, - Hotel Manager, (617) 356-5760

Timeline

Bank Teller

Citizens Bank
07.2023 - Current

GUEST CONSULTANT

The Lenox
07.2019 - 02.2020

SERVER

Fire & Ice Bar and Grill
08.2015 - 08.2025

Liberal Arts Program - Business Major

UMASS BOSTON

General Eduation -

REVERE HIGH SCHOOL

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