Anderson Foster
Village Of Oaks,MO
Summary
General Manager with extensive experience in automotive retail, specializing in team leadership and operational optimization. Proven track record in strategic planning and problem-solving, resulting in substantial revenue growth and improved customer satisfaction. Expertise in effective communication enhances team performance and drives business success.
Overview
37
37
years of professional experience
Work History
General Manager
Gladstone DCJR
Gladstone, MO
02.2002 - 12.2025
- Oversaw daily operations to ensure smooth workflow and efficiency.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Tracked monthly sales to generate reports for business development planning.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Developed service and sales strategies to improve retention and revenue.
Sales Manager /Fixed Operations Director
Keystone Chryselr
Mission, KS
02.1998 - 02.2002
- Developed and implemented sales strategies for automotive products and services.
- Oversaw inventory management to ensure optimal stock levels for sales demands.
- Achieved company growth and brand development through market expansion and sales.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Oversaw daily operations of service department and parts department.
Service Director
Jack Miller Chrysler
Kansas City, Missouri
03.1989 - 02.1998
- Directed service operations to enhance customer satisfaction and team performance.
- Implemented quality control measures to consistently meet service standards.
- Developed training programs that increased operational efficiency and service delivery.
- Ensured comprehensive product knowledge among customer service representatives.
- Managed daily operations of service department, including staff scheduling and supervision.
Education
Some College (No Degree) -
Missouri Western State College
Saint Joseph, MOSkills
- Sales forecasting and analysis
- Customer relationship management
- Operational efficiency
- Team leadership and collaboration
- Strategic planning
- Quality assurance
- Problem solving and decision making
- Effective communication skills
- Analytical thinking
- Advertising and marketing strategies
References
References available upon request.
Timeline
General Manager
Gladstone DCJR
02.2002 - 12.2025
Sales Manager /Fixed Operations Director
Keystone Chryselr
02.1998 - 02.2002
Service Director
Jack Miller Chrysler
03.1989 - 02.1998
Some College (No Degree) -
Missouri Western State College