Anderson Pena
Lodi,Nj
Summary
Professional QC inspector and sales expert, strong problem-solving skills, skills include strategic planning and effective communication, adaptable to new industries, specializing in quality control and assurance processes. Ability to identify and resolve quality issues, ensuring compliance with strict guidelines.
Overview
3
3
years of professional experience
Work History
Sales Professional Consultant
Volkswagen
05.2024 - Current
- Achieved high levels of customer satisfaction by providing after-sales service, including issue resolution and analysis.
- Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
- Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
- Negotiated favorable contracts with clients, securing long-term partnerships.
Quality Control Inspector
Englewood Lab
03.2023 - 05.2024
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Read and comprehended blueprints and drawings, using appropriate measuring equipment to verify that the manufacturing conforms to customer specifications.
- Generated work-specific inspection documentation and assemble the completed work package.
Store Manager
Metro by T-Mobile
07.2022 - 03.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Education
Bergen Community College
03.2025
Skills
- Logistics
- Operation of production machines
- Quality control
- Customer service
- Bilingual
- Computer skills
- Multitasking
- Sales expert
- Merchandising
- Inventory count
- Leadership
- System management
Languages
Spanish
Native or Bilingual
English
Full Professional
French
Elementary
Timeline
Sales Professional Consultant
Volkswagen
05.2024 - Current
Quality Control Inspector
Englewood Lab
03.2023 - 05.2024
Store Manager
Metro by T-Mobile
07.2022 - 03.2023
Bergen Community College
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