Summary
Overview
Work History
Education
Skills
MEMBERSHIPSCERTIFICATIONS
CIVICVOLUNTEER
Timeline
Generic

Andi N. DeVito

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to impact company success positively. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Offering strong foundation in organizational leadership and operational efficiency, coupled with genuine eagerness to learn and grow in this environment. Contributes ability to quickly acquire and apply essential industry knowledge, focusing on data-driven decision-making and process optimization. Ready to use and develop analytical and leadership skills in [Desired Position] role.

Overview

27
27
years of professional experience

Work History

Manager of Operations

PENSACOLA INSURANCE INSPECTIONS, LLC
Pensacola, FL
02.2010 - Current

· Direct daily business operations, customer service, human resources, financial marketing and quality assurance manager for operations.

· Member of the management team for contract assigned to the REBUILD Northwest Florida program to provide inspection services to clients completed mitigation projects.

· Member of the management team for Citizen's Outreach initial program. This program was providing inspections for policy holders with Citizen's Insurance.

· Maintains departmental compliance with all regulatory and company policies and procedures, including updated industry standards and technologies.

· Oversees and performs all accounting functions, such as General Ledger Management, preparation of monthly financial statements and reports, balance sheet & cost analysis, account reconciliation, and audit preparation.

· Prepares detailed budget and forecast documents, adhering to deadlines and providing accurate and timely information.

· Administers month-end and year-end close process in accordance with established guidelines.

· Maintains company compliance with all regulatory agencies as well as company policies and procedures.

· Audit and review all inspections for accuracy, content and support.

· Maintains all personnel files and ensures records are up to date and accurate.

· Determine employee schedules, responsibilities, and work flow.

· Increase sales through effective sales tactics, marketing, and customer service.

· Hire, train, and direct large staffs ensuring they understand services and adhere to company protocols.

· Set company budgets, maintain profit/loss statements, and ensure overall financial health. As well as, the processing of weekly payroll and payroll filings.

· Negotiate contracts and agreements with customers, vendors, and financial institutions.

· Create employee development programs building staff skill sets and value.

· Utilize employee recognition tactics to build morale and company loyalty.

· Deliver exceptional customer service resulting in repeat business and referrals.

· Build and strengthen relationships with clients, staff, vendors, and community leaders.

· Represent company with positivity, dedication, and professionalism.

  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
  • Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
  • Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.
  • Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
  • Streamlined operational processes by implementing efficient workflow management strategies.

Internal Auditor

University of West Florida
05.2006 - 09.2009
  • Perform audit investigative fieldwork and other duties such as determining the presence of internal controls and reliance on organizational structure
  • Responsible for the research, interpretation, and application of FBOE, BOT, and university policies, as well as state and federal laws and regulations as they relate to university operations being audited
  • Responsible for the interpretation and application of appropriate professional and internal auditing standards and departmental policies and procedures
  • Design, develop and conduct special studies and collecting and analyzing of data
  • Identify factors causing deficient conditions and work with management to develop constructive, economical, and practical solutions
  • Prepare effectively written audit and management reports
  • Work with management to assist with implementing audit recommendations
  • Serve as a consultant to other departments (Management Advisory Services)
  • Assist in the development of the annual Risk Analysis and Work Plan submitted to the BOT
  • Serve as a liaison with external, federal, state and local auditors
  • Responsible for the effective and efficient management of audit resources and budget
  • Appointed office LSP (Local Support Personnel)
  • Designated university liaison with FEMA and State Risk for Hurricane Ivan and Dennis
  • Lead the team for proper documentation of hurricane related expenditures, as well as reporting
  • Verified and reconciled all hurricane related reimbursements from FEMA and State Risk

Coordinator, Accounting

University of West Florida
05.2003 - 05.2006
  • Provide financial support for assigned funds to include periodic review of financial data for deficit/irregular balances, chart of account maintenance, cash management, provision of tax and other financial advice in accordance with directives of appropriate governing bodies, financial interaction with related university funds
  • Prepare annual financial statements and footnote disclosure for assigned funds
  • Prepare and participate in periodic financial audits for assigned funds
  • Prepare and participate in fiscal year end and rollover activities
  • Oversee financial interaction of assigned funds with other university groups
  • Research, interpret, implement, and update rules, regulations, policies, and procedures impacting assigned funds
  • Management, preparation and filing of university tax returns, to include but not limited to the Annual UBIT, Florida F1120 and Sales and Use tax
  • Communicate and assist interdepartmentally and with other university departments
  • Member of the Property Committee organized to review and evaluate procedures relative to property control
  • Member of the Presidential Advisory Council

Staff Accountant

Sumlin, Egstad & Company, LLP
09.2002 - 05.2003
  • Actively involved in the preparation and review of corporate, individual and non-profit tax returns
  • Generate monthly financial statements; prepare management reports concerning purchases, sales and inventory
  • Provide guidance for various clients with accounts payable/ receivables, payroll, payroll liabilities, payroll returns, sales tax returns, contract review, and financial statements
  • Lead for start-up organizations
  • Aid in coordination and development of new business organizations
  • Plan and manage corporate budgets
  • Present findings and recommendations to partners and corporate executives
  • Maintain on-going status reports to partners and managers

Accountant II

O'Sullivan Creel, LLP
03.2001 - 09.2002
  • Team leader for the outsourced accounting team, offering a range of accounting services to clients from bookkeeper to CFO
  • Duties encompassed management of general ledgers, accounts payable/ receivables, payroll, payroll liabilities, payroll returns, sales tax returns, tax preparation, contract review, and financial statements, while supervising the daily activities of the department
  • Other duties included being an active member of the QuickBooks Support Team, QuickBooks Training team and managing the BackOffice Solutions team
  • Maintain on-going status reports to partners and managers

Auditor

U.S. Department of Health and Human Services
06.2000 - 02.2001
  • Participated as an audit team member and team leader on Medicare/ Medicaid audit assignments
  • Audits encompassed review and analysis of annual cost reports
  • Audits ranged from financial review to quality of care evaluations
  • Actively promoted the efforts of the audit team, while independently planning and conducting audit assignments
  • Communicated with audit manager and team members concerning issues effecting audit assignments

Financial Services Manager

Puetz & Associates
02.1998 - 06.2000
  • Management of general ledgers, accounts payable / receivables, budgets, bank reconciliation, tax preparation, and financial statements for twelve non-profit organizations and the management firm
  • Implementation of policies and procedures to cut costs
  • Implementation of electronic dues and payroll ACH payments
  • Maintain open lines of communication with the Executive Boards and CEO of management firm
  • Actively involved in the recruiting and training of personnel

Education

Bachelors of Science - Business Administration – Accounting

University of West Florida
Pensacola, FL

Associate of Arts - Business

Pensacola Junior College
Pensacola, FL

Skills

  • Decision-making
  • Customer service
  • Quality assurance
  • Strategic planning
  • Goal setting
  • Problem-solving
  • Time management
  • Safety procedures

MEMBERSHIPSCERTIFICATIONS

  • 2008/2009, UWF LEAD Class
  • Ellyson Park Toastmasters, Toastmasters International
  • InterNACHI (International Association of Certified Home Inspectors) – NACHI14021402
  • PAR (Pensacola Association of Realtors – Affiliate Member)
  • WCR (Pensacola Women's Council of Realtors)
  • Independent Insurance Agents of Pensacola

CIVICVOLUNTEER

  • President of the Emerald Coast Cheer Association, 2017-present
  • Staffer for the Northwest Florida Youth Sports Alliance 2018-present
  • Staff Senator, University of West Florida, 2007/08 and 2008/09
  • Committee Member, University Charter and Bylaw Committee, 2007/08 and 2008/09
  • Committee Member, Nautilus Excellence Awards Program Committee, 2006, 2007, 2008
  • Council Member, Staff Presidential Advisory Council - University of West Florida, 2005/2006
  • Committee Member, American Heart Association - Heart Ball Auction Committee
  • Volunteer, Junior Achievement - Business Basics, Success Skills
  • Classroom Assistant, ADDitions, Classroom assistant with physically and mentally handicap children
  • Board Member, P.A.R.A. Board, 2005-2007, Vice President of Cheerleading
  • Assistant Coach, P.A.R.A (Pace Athletic Recreation Association), 2002-2004 and 2010-2017
  • Head Coach, P.A.R.A (Pace Athletic Recreation Association), 2005-2007
  • Team Mom, P.A.R.A (Pace Athletic Recreation Association), 2004, Softball

Timeline

Manager of Operations

PENSACOLA INSURANCE INSPECTIONS, LLC
02.2010 - Current

Internal Auditor

University of West Florida
05.2006 - 09.2009

Coordinator, Accounting

University of West Florida
05.2003 - 05.2006

Staff Accountant

Sumlin, Egstad & Company, LLP
09.2002 - 05.2003

Accountant II

O'Sullivan Creel, LLP
03.2001 - 09.2002

Auditor

U.S. Department of Health and Human Services
06.2000 - 02.2001

Financial Services Manager

Puetz & Associates
02.1998 - 06.2000

Associate of Arts - Business

Pensacola Junior College

Bachelors of Science - Business Administration – Accounting

University of West Florida
Andi N. DeVito