Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
Timeline
Generic

Andi Shkreko

Oak Creek

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Heb's

Hostess/Bartender
Tirana
06.2024 - 08.2024
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Identified needs of customers promptly and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Politeness was a must.

netshopmaren - Computer Service

IT Support Specialists
Tirana
05.2023 - 08.2023
  • Operated a variety of machinery and tools safely and efficiently.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Worked a lot with complex problems and hardware.
  • Achieved cost savings by developing functional solutions to problems.
  • Completed day-to-day duties accurately and efficiently.

Education

High School Diploma -

Oak Creek High School
Oak Creek, WI
06-2025

Skills

  • Customer service
  • Team collaboration
  • Problem solving
  • Data analysis
  • Technical troubleshooting
  • Friendly, positive attitude
  • Multitasking
  • Microsoft office
  • Communication skills
  • Time management
  • Analytical
  • Computer skills

Languages

Albanian
Native/ Bilingual
English
Professional
Italian
Limited

Certification

  • Intel. Digital Readiness (AI for youth program).
  • Sami Frasheri High School of Albania, Tirana Youth contribution. [2x]
  • Junior Achievement (GEN-E Albania) with the company idea "Go Coin". [3x]
  • Certificate of Appreciation on the gathering and well-being of the city.
  • Tirana Marathon Certificate of Appreciation for volunteering.
  • Fudoshin Shotokan Karate Certification of Rank.
  • Britania Language Center Certification of Achievement in level B2.
  • Albania Red Cross approvement.
  • Oak Creek Knight of the Month Achievement.
  • Albania Commendation, student of the year (2013-2022, 2023-2024).

Affiliations

  • Learned and played guitar and bass for 12 years now.
  • Participated in a lot of activities and volunteered in different cities of Albania, especially Tirana.
  • Was approved as the main organizer of events and activities in Sami Frasheri High School for 2 years.
  • Mostly organized how the school was going to show off in different competitions, livestreams or news and also in other states around the Europe. Gave out certificate of achievement to the students.
  • Mainly focused as a part of youth music show organizer for Albania.
  • Song-writer and music-producer for some artists in Albania and a soloist, not online.
  • Participated a lot on helping the home church, especially on youth groups and different camps or activities.

Timeline

Heb's

Hostess/Bartender
06.2024 - 08.2024

netshopmaren - Computer Service

IT Support Specialists
05.2023 - 08.2023

High School Diploma -

Oak Creek High School

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