Summary
Overview
Work History
Education
Skills
Timeline
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Andrea Vargas

Palm Beach,FL

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

7
7
years of professional experience

Work History

Manager of Operations

Cucina Palm Beach
10.2022 - Current
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Trained new employees on proper protocols and customer service standards.
  • Interacted well with customers to build connections and nurture relationships.
  • Assisted in recruiting, hiring and training of team members.

Lead Bartender

Cucina Palm Beach
03.2017 - Current
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Consulted with managers to organize special events and promotions.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Bartender

The Breakers
08.2019 - 10.2022
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Education

Associate of Arts - Business

Palm Beach State College
Boca Raton, FL
05.2017

Certification - Massage Therapy

Palm Beach State College
Boca Raton, FL
01.2015

Skills

  • Quality Assurance
  • Performance Improvement
  • Customer Retention
  • Resource Allocation
  • Customer Relations
  • Administrative Management
  • Department Oversight

Timeline

Manager of Operations

Cucina Palm Beach
10.2022 - Current

Bartender

The Breakers
08.2019 - 10.2022

Lead Bartender

Cucina Palm Beach
03.2017 - Current

Associate of Arts - Business

Palm Beach State College

Certification - Massage Therapy

Palm Beach State College

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Andrea Vargas