Andjela Caricic
Restaurant Manager
Boca Raton
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
5
5
years of professional experience
1
1
Language
Work History
Server
Darden Restaurant Group
01.2025 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Bartender
Blooming Brands
09.2023 - Current
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Juice Bar Shift Lead
Oakes Farms
03.2021 - 08.2025
- Completed store opening and closing procedures and balanced tills.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
- Trained and mentored new employees to maximize team performance.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
Head Hostess
Mediterrano
10.2021 - 05.2023
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Provided support to servers during busy periods by assisting with drink orders or clearing tables as needed.
- Developed strong relationships with returning guests, encouraging loyalty and driving repeat business.
Education
Associate of Arts - Business
Palm Beach State College
Lake Worth, FL 05.2001 -
Skills
Strong work ethic
Safe food handling
Guest engagement
Hospitality service expertise
Team collaboration
Cash handling
Order management
Professional appearance
Sales techniques
Dining area maintenance
High volume dining
Customer service
Multitasking and organization
Timeline
Server
Darden Restaurant Group
01.2025 - Current
Bartender
Blooming Brands
09.2023 - Current
Head Hostess
Mediterrano
10.2021 - 05.2023
Juice Bar Shift Lead
Oakes Farms
03.2021 - 08.2025
Associate of Arts - Business
Palm Beach State College
05.2001 -