Andramedia Ruiz
Laveen,AZ
Summary
Dynamic professional with a proven track record in customer service and inventory management, notably at Sticky Saguaro. Excelled in enhancing customer satisfaction and streamlining inventory processes, demonstrating exceptional problem-solving skills and teamwork. Known for reliability and a goal-oriented approach, consistently achieving significant improvements in operational efficiency.
Overview
4
4
years of professional experience
Work History
Sales Associate
Sticky Saguaro
07.2023 - Current
- Greet customers with high energy and enthusiasm
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provide customers with extensive knowledge to guide them to the right products.
Chocolatier
Grön
11.2022 - 05.2023
- Packaged chocolate items for delivery or pickup.
- Made confections by hand and ordered ingredients from suppliers.
- Maintained strict adherence to food safety standards during all stages of production, ensuring top-notch product quality.
- Enhanced customer satisfaction by creating visually appealing and delicious chocolate products.
- Conducted regular inventory checks for efficient stock management, minimizing ingredient spoilage or shortages.
- Sourced high-quality ingredients from local suppliers for fresher taste and supporting community businesses.
- Cleaned and sterilized factory processing containers and work areas to keep foods safe.
Inventory Technician
Sol Flower Wellness
02.2021 - 10.2022
- Prepared accurate reports detailing current inventory levels, trends, and anomalies for upper management's review.
- Supported cost reduction initiatives by identifying slow-moving items and recommending strategies for their efficient disposition or repurposing.
- Improved inventory accuracy by conducting thorough audits and maintaining detailed records.
- Assisted in planning and executing annual physical inventory counts, collaborating with cross-functional teams to ensure accuracy and efficiency during the process.
- Facilitated effective communication between inventory staff and sales teams regarding product availability, ensuring seamless order processing experiences for customers.
- Maintained a safe and clean working environment by adhering to company policies and industry best practices, ensuring the well-being of all warehouse personnel.
- Conducted regular cycle counts to maintain accurate inventory data while minimizing disruption to daily operations.
Front Office Clerk
Phoenix College
02.2020 - 09.2020
- Maintained a professional and welcoming atmosphere, resulting in repeat business from satisfied customers.
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Improved overall organization of the front office by implementing efficient filing systems for important documents such as registration forms and invoices.
- Resolved guest issues promptly and effectively, demonstrating excellent customer service skills.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Completed routine paperwork and data entry
Education
Phoenix College Preparatory Academy
Phoenix, AZSkills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Problem-Solving
- Excellent people skills
- Reliable and punctual
- Goal-Oriented
- Cash Handling
- Money Handling
- Customer Needs Assessment
- Verbal Communication
- File Organization
- Professionalism and Etiquette
- Scheduling and Planning
Timeline
Sales Associate
Sticky Saguaro
07.2023 - Current
Chocolatier
Grön
11.2022 - 05.2023
Inventory Technician
Sol Flower Wellness
02.2021 - 10.2022
Front Office Clerk
Phoenix College
02.2020 - 09.2020
Phoenix College Preparatory Academy