Summary
Work History
Education
Skills
Languages
Timeline
Generic

Andranik Aghamalian

Burbank,CA

Summary

Motivated and customer-focused automotive professional with experience in sales, service advising, and client relations within high-end automotive environments. Skilled in managing client communications, scheduling, and workflow coordination between technicians and customers. Known for delivering exceptional service, building trust with clients, and supporting smooth day-to-day operations in busy shop settings. Demonstrates leadership potential through supervising staff, handling escalated issues, and maintaining organized administrative processes.

Work History

Assistant Manager

Studio Custom Body Shop
Glendale, CA
  • Handled escalated client inquiries and resolved issues promptly to maintain high satisfaction.
  • Coordinated workflow between technicians, parts department, and customers to ensure timely and accurate repairs.
  • Trained new team members on shop procedures, promoting consistency in service delivery.
  • Directed operational strategies to enhance productivity and streamline processes.

Receptionist

Studio Custom Body Shop
Glendale, CA
  • Managed front desk operations, serving as the primary point of contact for clients and insurance representatives.
  • Scheduled repair appointments and maintained organized customer files.
  • Assisted with insurance documentation and repair updates.
  • Maintained front office organization and supported administrative operations.

Owner

Independent Auto Detailing Company
Burbank, CA
- Current
  • Founded and managed a detailing business specializing in paint correction, ceramic coatings, and premium vehicle care.
  • Generated leads through referrals and repeat clientele by delivering high-quality results.
  • Provided consultations and customized service packages tailored to vehicle condition and client goals.
  • Managed scheduling, invoicing, supply inventory, and client communications.

Education

High School Diploma -

Burbank High School
Burbank, CA

Skills

  • Luxury Customer Experience
  • Consultative Sales & Upselling
  • Client Relationship Management (CRM)
  • Shop Operations & Workflow Coordination
  • Team Leadership & Communication
  • Appointment Scheduling & Estimating

Languages

English
Native or Bilingual
Armenian
Native or Bilingual

Timeline

Assistant Manager

Studio Custom Body Shop

Receptionist

Studio Custom Body Shop

Owner

Independent Auto Detailing Company
- Current

High School Diploma -

Burbank High School