Summary
Overview
Work History
Education
Skills
References
Websites
Work Preference
Timeline
StoreManager
Open To Work

ANDRAYA ARZUMARCIAL

Wonder Lake,USA

Summary

Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.

Overview

6
6
years of professional experience

Work History

Operations Manager

La Fitness - Fitness International
Round Lake Beach, Illinois
01.2026 - Current
  • Directed daily workflow of employees to ensure productivity and uphold quality standards.
  • Managed facility maintenance and cleanliness to enhance member satisfaction.
  • Monitored inventory levels and ordered supplies for seamless operations.
  • Coordinated member engagement activities that fostered community involvement at the gym.

Sales Consultant

Happy Auto Group
Gurnee, IL
10.2025 - 01.2026
  • Showcased vehicle features and benefits to engage potential buyers and facilitate informed purchasing decisions.
  • Monitored inventory and analyzed current market trends to enhance selling strategies and meet customer needs.
  • Assisted customers in selecting vehicles based on their needs and preferences.
  • Provided detailed product knowledge to enhance customer purchase decisions.
  • Developed strong relationships with clients to foster repeat business opportunities.

Medical Courier

Legend Services Inc.
Brookfield, Wisconsin
05.2025 - 10.2025
  • Delivered medical supplies to healthcare facilities, ensuring timely availability for patient care.
  • Delivered medical supplies to healthcare facilities promptly and accurately.
  • Maintained vehicle cleanliness and ensured proper maintenance for safe transport.
  • Communicated effectively with clients regarding delivery schedules and requirements.

BMW Client Advisor

BMW International Autos
West Allis, Wisconsin
01.2025 - 05.2025
  • Educated clients on BMW features, options, and technology to enhance their purchasing decisions.
  • Handled customer inquiries via phone, email, and in-person interactions to ensure timely resolutions.
  • Built strong client relationships to drive repeat business and generate referrals.

Executive Manager

Planet Fitness
South Milwaukee, Wisconsin
11.2024 - 01.2025
  • Implemented member engagement initiatives, leading to increased retention rates.
  • Oversaw daily operations ensuring compliance with company policies and standards.
  • Analyzed performance data to identify operational improvement areas, facilitating more efficient processes.
  • Developed training programs to enhance staff customer service skills, resulting in improved member satisfaction.

Operations Manager

Planet Fitness
Neenah, Wisconsin
05.2024 - 10.2024
  • Supervised workflow of employees to enhance productivity and uphold quality standards.
  • Ensured compliance with safety regulations, fostering a safe work environment for all personnel.
  • Conducted facility inspections to ensure cleanliness and equipment functionality, supporting operational efficiency.

Club Manager

Planet Fitness
Vernon Hills, Illinois
12.2023 - 05.2024
  • Recruited, trained, and led team of member service representatives; established performance standards to foster a results-driven, member-centric culture.
  • Led daily operations to create a welcoming gym environment that enhanced member satisfaction.
  • Conducted regular inspections of facilities to uphold cleanliness standards and promote a positive member experience.

Club Manager

Planet Fitness
Lake Zurich, IL
02.2023 - 12.2023
  • Supervised staff to maintain high standards of customer service.
  • Resolved customer complaints and escalated issues to enhance customer satisfaction.
  • Developed and implemented operational policies and procedures to ensure compliance with company standards.

Assistant Manager

Dunkin Donuts & Baskin Robbins
McHenry, Illinois
08.2020 - 12.2023
  • Managed inventory levels and placed orders to ensure stock availability.
  • Handled customer inquiries and resolved issues to improve satisfaction levels.
  • Enforced health and safety regulations to maintain compliance across all operations.

Assistant Manager

Planet Fitness
Mundelein, IL
07.2022 - 02.2023
  • Coordinated shift schedules to optimize labor resources and align with demand.
  • Ensured compliance with safety regulations and company policies.
  • Mentored junior staff on daily tasks and projects to enhance team effectiveness.

Education

High School Diploma -

McHenry West High School
McHenry, IL
05-2021

Skills

  • Facility management
  • Operational compliance
  • Safety management
  • Training & Development
  • Effective communication
  • Relationship building
  • Adaptability
  • Heavy lifting

References

References available upon request

Work Preference

Job Search Status

Open to work

Work Type

Full TimePart Time

Location Preference

RemoteHybridOn-Site

Salary Range

$65000/yr - $200000/yr

Timeline

Operations Manager

La Fitness - Fitness International
01.2026 - Current

Sales Consultant

Happy Auto Group
10.2025 - 01.2026

Medical Courier

Legend Services Inc.
05.2025 - 10.2025

BMW Client Advisor

BMW International Autos
01.2025 - 05.2025

Executive Manager

Planet Fitness
11.2024 - 01.2025

Operations Manager

Planet Fitness
05.2024 - 10.2024

Club Manager

Planet Fitness
12.2023 - 05.2024

Club Manager

Planet Fitness
02.2023 - 12.2023

Assistant Manager

Planet Fitness
07.2022 - 02.2023

Assistant Manager

Dunkin Donuts & Baskin Robbins
08.2020 - 12.2023

High School Diploma -

McHenry West High School
ANDRAYA ARZUMARCIAL