Andre A. Moses, Jr.
Lexington Park
Summary
Sales Associate with proven track record of driving high sales performance in diverse retail environments. Expertise in customer service, adept at resolving complaints and maintaining stock levels efficiently. Recognized for strong teamwork and integrity, fostering positive relationships with customers and colleagues. Committed to continuous learning and professional development within a dynamic organization.
Overview
14
14
years of professional experience
Work History
Sales Associate
FBI Recreational Association
Washington
07.2023 - Current
- Processed transactions quickly and accurately using point-of-sale systems.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Provided accurate information about products, prices and services.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Senior Sales Associate
7-Eleven
Suitland
08.2020 - 06.2025
- Maintained clean, safe environment for patrons to ensure comfort and satisfaction.
- Provided training and mentoring to junior sales associates.
- Identified low turn stock and used various strategies to move them, saving space and increasing capital.
- Processed customer purchases accurately using electronic cash registers.
- Provided correct change while delivering exceptional customer service.
- Forecasted, ordered, and stocked merchandise to optimize inventory levels.
Sales Associate
TJMaxx
Washington
08.2014 - 02.2021
- Oversaw precise processing of customer transactions and returns in alignment with established operating procedures, fostered engagement in credit and loyalty programs, upheld organizational cleanliness and recovery standards on sales floor while delivering exceptional customer service.
- Sold various products by explaining unique features, and educating customers on proper application or usage.
Server/Cashier
&Pizza Restaraunt
01.2019 - 03.2020
- Provided exceptional customer service in a fast-paced dining environment.
- Maintained cleanliness and organization of dining area throughout shifts.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Server/Cashier
Divine Taste Restaurant
12.2011 - 06.2015
- Provided swift, attentive, and pleasant service to customers, seated customers at tables, gathered food orders, ensured service areas were stocked with supplies and assisted with food preparation ahead of customer arrival.
Education
BS - Information Technology
University of The Potomac
Washington, NJ10.2025
Certificate - Office Automation Systems
University of The Potomac
Washington DC01.2018
Certificate - Information Assurance
University of The Potomac
Washington DC01.2018
High School Diploma -
Potomac High School
Oxon Hill, MD06-2014
Skills
- Positive and professional
- Inventory control
- Exceptional customer service
- Team collaboration
- Retail merchandising expertise
- Customer engagement
- Multi-tasking strength
- Excellent people skills
- Problem solving
- Time management
- Leadership
Timeline
Sales Associate
FBI Recreational Association
07.2023 - Current
Senior Sales Associate
7-Eleven
08.2020 - 06.2025
Server/Cashier
&Pizza Restaraunt
01.2019 - 03.2020
Sales Associate
TJMaxx
08.2014 - 02.2021
Server/Cashier
Divine Taste Restaurant
12.2011 - 06.2015
BS - Information Technology
University of The Potomac
Certificate - Office Automation Systems
University of The Potomac
Certificate - Information Assurance
University of The Potomac
High School Diploma -
Potomac High School
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