Summary
Overview
Work History
Education
Skills
Languages
Quote
Timeline
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Islande Arthus

Islande Arthus

Bachelor in Administration
Roanoke,VA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.

Overview

3
3
years of professional experience
24
24
years of post-secondary education
3
3
Languages

Work History

CUSTOMER SERVICE REPRESENTATIVE / SALES

Agero
04.2018 - 06.2020
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Computed total costs and profit requirements for customer sales to provide accurate pricing.
  • Processed customer orders and inquiries via phone, email and, in-person communication to foster top-quality service delivery.

Live Chat Customer Service

YAVIN Technology
01.2017 - 11.2019
  • Responded to customer inquiries and provided accurate information about products and services via live chat.
  • Documented all customer information accurately in computer system, providing dated notes for future reference.
  • Monitored customer conversations and provided timely, knowledgeable assistance.
  • Handled inbound customer chat conversations from various websites.

Education

High School Diploma -

College Adventiste Des Gonaives
Gonaives, Haiti
10.1997 - 09.2014

Universidad Dominicana OYM
2015.05 - 2022.02

Skills

  • Merchandise Orders and Exchanges
  • Quality Assurance Evaluation
  • Investigate Claims
  • Verbal and Written Communication
  • Order Taking
  • Cash Register Systems
  • Stocking and Replenishing

Languages

French
Full Professional
English
Full Professional
Spanish
Full Professional
creole
Native or Bilingual

Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

CUSTOMER SERVICE REPRESENTATIVE / SALES

Agero
04.2018 - 06.2020

Live Chat Customer Service

YAVIN Technology
01.2017 - 11.2019

Universidad Dominicana OYM
2015.05 - 2022.02

High School Diploma -

College Adventiste Des Gonaives
10.1997 - 09.2014
Islande ArthusBachelor in Administration