Andre Burks Jr.
Tolleson,AZ
Summary
To obtain long term employment with a well-established organization where I may fully utilize my skills and abilities. Authorized to work in the US for any employer
Overview
25
25
years of professional experience
Work History
Dispatcher
R&M Towing
Phoenix, AZ
07.2022 - 11.2025
- Streamlined dispatch processes, enhancing workflow efficiency and reducing response times for emergency calls.
- Coordinated towing operations, ensuring efficient dispatch and timely response to service requests.
- Managed communication with drivers and clients, providing clear instructions and updates throughout service delivery.
- Trained new dispatch personnel on operational protocols, promoting adherence to safety standards and best practices.
Rail Driver
Hallcon
Phoenix, AZ
10.2019 - 05.2022
- Operated various vehicles to transport passengers safely and efficiently.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Maintained accurate logs of driving hours, routes, and passenger counts for reporting purposes.
- Collaborated with dispatch team to optimize routes and improve on-time performance.
Administrative Assistant / Dispatcher
About Time Towing
Phoenix, AZ
04.2015 - 05.2019
- Processed invoices and payments, ensuring timely billing and financial record-keeping.
- Managed scheduling and dispatching of towing services, optimizing workflow and response times.
- Assisted in training new staff on administrative procedures and company protocols, fostering a supportive environment.
Driver / Dispatch
Comtrans
Phoenix, AZ
09.2006 - 10.2010
- Transported children and adults with severe mental illness to and from school and day programs across the valley.
- Operated various vehicle types to ensure timely deliveries across multiple routes.
- Maintained compliance with safety regulations and company policies during transportation activities.
Toy Department Manager
Wall-Mart
08.2003 - 08.2006
- Managed toy department operations, ensuring optimal inventory levels and product availability.
- Trained and mentored staff on customer service standards and product knowledge.
- Developed promotional displays to enhance customer engagement and drive sales.
Team Lead / Cashier
Burger King
05.2001 - 07.2003
- Mentored team members, fostering a collaborative work environment to enhance performance.
- Oversaw daily operations, ensuring compliance with health and safety standards.
- Trained new team members by relaying information on company procedures and safety requirements.
Education
Bachelor of Science - Accounting
University of Phoenix
Phoenix, AZ01.2012
Skills
- Customer service
- Data entry
- 10-key data entry
- Excel
- Microsoft Word
- PowerPoint
- Time management
- Route optimization
Timeline
Dispatcher
R&M Towing
07.2022 - 11.2025
Rail Driver
Hallcon
10.2019 - 05.2022
Administrative Assistant / Dispatcher
About Time Towing
04.2015 - 05.2019
Driver / Dispatch
Comtrans
09.2006 - 10.2010
Toy Department Manager
Wall-Mart
08.2003 - 08.2006
Team Lead / Cashier
Burger King
05.2001 - 07.2003
Bachelor of Science - Accounting
University of Phoenix