Healthcare management professional with 27 years of expertise in strategic planning and clinical operations. Demonstrated success in leading large teams and managing budgets, resulting in significant efficiency gains and cost reductions. Innovator in compliance with industry standards, enhancing patient safety and healthcare administration. Proficient in increasing revenue, improving team productivity, and developing policies for sustainable operations.
Overview
28
28
years of professional experience
Work History
Ambulatory Healthcare Administrator
Riverside University Health System
Corona
09.2023 - Current
Oversee daily operations for clinics, including Primary Care, Urgent Care, and ancillary services.
Implemented cost-reduction strategies to enhance operational efficiency.
Collaborated with medical staff to refine care delivery and optimize workflows.
Analyzed performance metrics to identify improvements and launch quality initiatives.
Oversaw budget planning and financial management for multiple departments.
Manages provider schedules to ensure consistent access for patients.
Developed policies to ensure compliance with healthcare regulations and standards.
Supervised day-to-day activities of clinical staff members such as physicians, nurses, and technicians.
Regional Director, Sterile Processing
Kaiser Permanente San Diego Medical Center
San Diego
01.2016 - 10.2023
Regional Director with a lead role in strategic planning, project implementation, surgical procedures, and support services.
Knowledge of AAMI, AORN, AAAHC and Title 22 standards and regulations.
Directs staff of 120 employees and 4 Departmental Managers.
Creates complex spreadsheets and presentations.
Maintains a regional budget of $100mil across all sites.
Actively negotiates contracts and presents at the executive level.
Proficient in-patient medical record systems (i.e., EPIC).
Liaison for surgical chiefs in terms of operational and equipment issues.
Knowledge of HLD disinfection regulations and best practices.
Works closely with Director of Nursing to ensure compliance is met from the nursing perspective.
Knowledge of surgical procedures in the following areas: Orthopedics, General Surgery, Ophthalmology, Vascular Surgery, Urology, Neurosurgery/Spine, ENT, OB/GYN, Cardiology, Respiratory.
Department Administrator, Sterile Processing
Kaiser Permanente San Diego Medical Center
San Diego
01.2015 - 01.2016
Department Administrator for Sterile Processing Department with a lead role in strategic planning, project implementation, and execution for a distribution network optimization.
Implementation of SPM Integration Project and Aesculap Optimization in 2015.
Knowledge of AAMI, ST79 and Title 22 standards and regulations.
Manages staff of 55 employees and 3 Shift Supervisors.
Manages the day-to-day operations of the sterile processing department and ensures operating rooms are serviced.
Maintains departmental budget and sets goals for future budgets.
Active member on Kaiser Regional Sterilization Sourcing Team (SST).
Planning member for new San Diego Central Hospital Sterile Processing Department.
Successfully passed TJC and Department of Health inspections.
Department Administrator, Sterile Processing
Kaiser Permanente Anaheim Medical Center
Anaheim
01.2009 - 01.2015
Operates as the Department Administrator for Sterile Processing Department with a lead role in strategic planning, project implementation, and execution for a distribution network optimization.
Collaborate across the organization in implementation of the distribution network; charged with reduction of fixed cost facilities to a variable cost model.
Manages operations of the sterile processing department.
Managed department to be in line with patient safety and advocacy.
Cut healthcare supply inventory by $1.1 million.
Manages staff of 28 employees and 2 Shift Supervisors.
Manages the day-to-day operations, staff scheduling, and patient operations.
Maintains departmental budget and sets goals for future budgets.
Managed the sterilization of instruments, distribution of sterile instrumentation and supply inventory for newly built medical center in 2012.
Successfully passed TJC and Department of Health inspections.
Supply Chain Supervisor
Kaiser Permanente Anaheim Medical Center
Anaheim
01.2008 - 01.2009
Guided supply chain in healthcare supplies, linen, and food services with $5,000,000 in inventory and supply.
Served as the primary supply chain supervisor for hospital operations; oversaw service provision, special projects, and contract compliance.
Prepared responses to GPOs.
Negotiated contracts with outsourced suppliers and vendors.
Designed new cost saving methods for supplies and inventory reduction.
Developed standardized operating practices and procedures, including detailed accepted quality level (AQL) documentation.
Developed perpetual inventory system that resulted in faster distribution and delivery times for customers.
Sterile Processing/Supply Chain Supervisor
Sutter Fairfield Surgery Center
Fairfield
01.2004 - 01.2008
Supervisor for surgery center operations; oversaw the sterile processing department, coordinated special projects, and contract compliance.
Prepared responses to GPOs.
Negotiated contracts with outsourced suppliers and vendors.
Manage the material procurement, production and disbursement activities of the organization and ensure smooth coordination between all activities.
Maintain accurate patient documentation to ensure all documents are prepared in prescribed formats and are signed and authorized by correct authorities.
Act as a liaison between the organization and external associates and establish sound communication.
Managed day to day operations and supervised SPD and Materials technicians.
Hospital Corpsman
United States Navy
Great Lakes
01.1998 - 01.2003
Assigned to Sterile Processing Department distributing and supplying medical supplies and surgical instrumentation.
Successfully led a cross-functional team of SPD technicians as the lead corpsman in the Ambulatory care wing.
Developed sterilization workflow programs for the US Navy within the Ambulatory care wing.
Created an inventory management tool that aided in stock-level management between medical and departments.
Managed $800,000 of surgical instrument inventory for medical clinics.
Education
DOCTORATE - Health Administration
Capella University
01.2026
MBA - Business Management
Capella University
01.2015
BS - Healthcare Business Administration
University of Phoenix
01.2007
Skills
Strategic Planning
Project Implementation
Budget Management
Contract Negotiation
Compliance
Staff Management
Operations Management
Inventory Management
Quality Control
Healthcare Administration
Supply Chain Management
Sterilization Processes
Patient Safety
Additional Information
Global Ambassador (HSPA), 2013-2014, Kaiser Permanente Certificate of Excellence for Outstanding Leadership, 04/22/10, Navy Good Conduct Award, 11/09/01, Navy and Marine Corps Achievement Medal, 04/12/01, American College of Healthcare Executives
Healthcare Customer Support / PACS Administrator at Konica Minolta IT ServicesHealthcare Customer Support / PACS Administrator at Konica Minolta IT Services