Andre Gardner
Los Angeles,CA
Summary
Diligent Associate Banker with proven ability to manage and lead teams effectively. Successfully implemented process improvements that enhanced operational efficiency and team productivity. Demonstrated strong problem-solving and communication skills to drive team success.
Overview
6
6
years of professional experience
Work History
Metro Green Shirts Supervisor
Metro/Strive
05.2022 - 04.2025
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Lead Barista
Starbucks, Barista
02.2021 - 03.2023
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
- Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
- Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
- Mentored new staff members on proper techniques for espresso preparation and milk steaming, ensuring high-quality beverages.
Metro Blue Shirt
Metro
10.2019 - 01.2022
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
Skills
- Training and mentoring
- Customer service
- Typing Speed 60
- CPR Licensed
Languages
Spanish
Native or Bilingual
Timeline
Metro Green Shirts Supervisor
Metro/Strive
05.2022 - 04.2025
Lead Barista
Starbucks, Barista
02.2021 - 03.2023
Metro Blue Shirt
Metro
10.2019 - 01.2022
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