Andre Hemmingway
The Bronx,US
Summary
Adept and resourceful Residential Aide with a proven track record at Acacia Network: Casa Promesa, enhancing resident safety and well-being. Excelled in multi-tasking and problem-solving, ensuring efficient operations. Skilled in Microsoft Office suite and holding valid F80 and Food Handler's licenses, I consistently exceed employer expectations through teamwork and independent work.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Community Housing Innovation
Brooklyn
04.2024 - 05.2025
- Supervised daily operations to ensure efficient service delivery and compliance with housing regulations.
- Trained and mentored staff on best practices for resident engagement and conflict resolution.
Residential Aide
Acacia Network: Casa Promesa
New York, NY
05.2021 - 02.2024
- Ensured the safety of residents by monitoring their behavior, responding promptly to requests for assistance, and providing a safe environment. Administered medications according to established procedures and kept detailed records of medication administration.
Residential Aide
Breaking Ground
New York, NY
05.2019 - 03.2021
- Ensured the safety of residents by monitoring their behavior, responding promptly to requests for assistance, and providing a safe environment. Conducting hourly rounds to ensure safety.
Porter
Wavecrest Management Team
New York, NY
08.2018 - 04.2019
- Managed daily operations, ensuring timely delivery of supplies and equipment across properties.
- Coordinated with team members to maintain cleanliness and organization in common areas.
- Assisted in implementing safety protocols to enhance operational efficiency and compliance.
- Trained new porters on best practices, ensuring adherence to company standards and procedures.
Residential Aide
Project Renewal
NY
06.2017 - 08.2018
- Assist residents with daily activities, monitor their health. Assist with meal preparation and feeding. Conduct daily room inspections. Conduct nightly bed checks. Communicate effectively with residents. Implemented efficient scheduling practices, optimizing staff coverage and significantly reducing operational downtime. Developed a feedback system for residents, leading to measurable improvements in service delivery and resident satisfaction.
Education
Associate Degree - Human Services (30 Credits)
Bronx Community College
Bronx, NY01.2001
General Education Diploma - undefined
Westside High School
Manhattan, NY01.1992
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Problem Solving
- Multi-tasking
- Teamwork
- Medication Administration
- Patient Safety
- Customer Service
- Documentation
Certification
- F80 and Food Handler's licenses
- CPR Training Certificate
Timeline
Shift Supervisor
Community Housing Innovation
04.2024 - 05.2025
Residential Aide
Acacia Network: Casa Promesa
05.2021 - 02.2024
Residential Aide
Breaking Ground
05.2019 - 03.2021
Porter
Wavecrest Management Team
08.2018 - 04.2019
Residential Aide
Project Renewal
06.2017 - 08.2018
General Education Diploma - undefined
Westside High School
Associate Degree - Human Services (30 Credits)
Bronx Community College