Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

BIRAME DIEDHIOU

The Bronx,NY

Summary

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Overview

2026
2026
years of professional experience

Work History

Shift Supervisor

Rite-Aid Pharmacy
Manhattan, NY
03.2019 - Current
  • Completing opening and closing duties to facilitate business operations.
  • Delegating tasks to employees and monitored activities and task completion.
  • Mentoring and coaching staff by giving employees suggestions and feedback to improve job performance.
  • Collaborating with team members to improve performance and implement training updates.
  • Coordinating shift workers for inventory receiving, auditing and restocking.
  • Supervising and leading employees to maintain productivity and customer service levels.
  • Checking orders for quality and completeness.

Assistant Store Manager

Rite-Aid Pharmacy
Manhattan, NY
04.2020 - Current
  • Handling complaints from customers in person and via phone by empathetically listening, recording details and offering solutions.
  • Delegating work to staff, setting priorities and goals.
  • Overseeing aspects of maintenance, inventory and daily activity management.
  • Completing frequent walk-throughs and directing team members to correct issues impacting store appearance or professionalism.
  • Handling scheduling for store shifts to achieve adequate staffing.
  • Checking weekly sales and performance reports to support operational planning.

Cashier

Rite-Aid Pharmacy
Manhattan, NY
08.2018 - Current
  • Operating cash register or POS system to receive payment by cash, check and credit card.
  • Verifying customer age requirement for alcohol or tobacco purchases.
  • Answering customer questions and providing store information.
  • Directing trash removal and sanitation procedures to keep aisles and register area organized.
  • Helping with purchases and signing customers up for rewards program.
  • Working closely with front-end staff to assist customers.

Law Clerk

ETUDE MAITRE MAME ROSE GAYE FALL
DAKAR, SENEGAL
10.2015 - 06.2020
  • Mailed and arranged for delivery of legal correspondence to clients and court officials.
  • Drafted correspondence, documented data and submitted materials to appropriate parties.
  • Responded to client calls and inquiries to deliver applicable information.
  • Redacted confidential information from legal documents on case-by-case basis.
  • Prepared and processed expense reports for reimbursing attorneys.
  • Organized and executed court calendar with daily cases and supervisor meetings.
  • Kept accurate notes on deadlines, motions and other dates.

Independent Interpreter

Accurate Communications INC
New York, NY
10.2023 - Current
  • Assisted in the interpretation for asylum seekers at the Red Cross.
  • Provided simultaneous translation services for conferences, meetings, seminars and interviews.
  • Performed consecutive interpretation during work panels.

Store Manager

Rite-Aid Pharmacy
Flushing, New York
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
  • Beat store shrink plan by focusing on strategies such as engagement, product protection and proactive management.
  • Created weekly work schedules for store personnel.
  • Reviewed customer feedback to make operational improvements and promote satisfaction.
  • Recruited, trained and supervised new employees.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Managed inventory and supplies to ensure materials were available when needed specially Pharmacy supplies.

Education

Bachelor of English Language And American Literature And Civilization - Language Arts Education

UNIVERSITE CHEIKH ANTA DE DAKAR
SENEGAL
06.2011

Skills

  • Critical thinking
  • Detail oriented
  • Communication
  • Team work
  • Time management
  • Word
  • Excel

Languages

English
Full Professional
French
Full Professional
Spanish
Limited
Wolof
Native/ Bilingual

Affiliations

  • Provided extra support and assistance for students of all ages for english learning in my neighborhood.

Timeline

Independent Interpreter

Accurate Communications INC
10.2023 - Current

Assistant Store Manager

Rite-Aid Pharmacy
04.2020 - Current

Shift Supervisor

Rite-Aid Pharmacy
03.2019 - Current

Cashier

Rite-Aid Pharmacy
08.2018 - Current

Law Clerk

ETUDE MAITRE MAME ROSE GAYE FALL
10.2015 - 06.2020

Bachelor of English Language And American Literature And Civilization - Language Arts Education

UNIVERSITE CHEIKH ANTA DE DAKAR

Store Manager

Rite-Aid Pharmacy

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