Andre Islas
Redwood City,CA
Summary
Dynamic and dedicated professional with a strong background in customer service at CVS Pharmacy, excelling in relationship building and team collaboration. Proven ability to enhance customer satisfaction through attentive assistance and effective problem resolution. Skilled in maintaining cleanliness and safety standards, ensuring a welcoming environment for all.
Overview
2
2
years of professional experience
Work History
Store Associate
CVS Pharmacy
12.2022 - 01.2025
- Assisted customers with product inquiries and purchases, enhancing overall shopping experience.
- Maintained cleanliness of store environment, adhering to health and safety regulations.
- Stocked merchandise on shelves, ensuring product availability and proper organization.
- Collaborated with team members to achieve daily sales goals and maintain inventory levels.
- Handled customer complaints effectively, resolving issues to ensure satisfaction and loyalty.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Maintained tidy and organized store to comply with cleanliness standards.
- Answered questions about store policies and addressed customer concerns.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
School Custodian
Marks Elementary School
08.2023 - 06.2024
- Maintained cleanliness of classrooms and common areas, ensuring safe and welcoming environment.
- Operated cleaning equipment, adhering to safety protocols and guidelines effectively.
- Assisted in setup for school events, preparing spaces for various activities and functions.
- Conducted routine inspections of facilities, identifying maintenance needs and reporting issues promptly.
- Collaborated with staff to create a safe and welcoming environment for students.
- Enhanced school cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
Education
High School Diploma -
Dos Palos High School
Dos Palos, CASkills
- Customer service
- Team collaboration
- Relationship building
- Customer assistance
- Attention to detail focus
Timeline
School Custodian
Marks Elementary School
08.2023 - 06.2024
Store Associate
CVS Pharmacy
12.2022 - 01.2025
High School Diploma -
Dos Palos High School