Andre Johnson
Insurance Adjuster
Fort Lauderdale,FL
Summary
Qualified claims adjuster with 5 years in the Property & Casualty industry. Certified recently in all lines adjusting, including Auto, Property & Casualty and Bodily Injury.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Insurance Adjuster
Bayside Adjusters
Miami, FL
03.2017 - Current
- Provide estimates, photos, diagrams and final reports to insurance companies.
- Followed up with insured individuals regarding premium and deductibles payments.
- Reviewed and analyzed suspicious and potentially fraudulent insurance claims.
- Directed and coordinated various investigations conducted by field investigation team.
Warehouse Employee
Best Buy
Sunrise, FL
08.2014 - 03.2017
- Moved products using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Completed regular cycle counts and inventory audits.
- Maintained inventory and ordered new supplies to meet expected needs.
Customer Service Representative
Arise Virtual Solutions Inc. (AT&T)
Plantation, FL
11.2011 - 04.2014
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
- Answered constant flow of customer calls with minimal wait times.
- Responded to customer requests for products and services.
Education
Bachelor of Science - Computer Science
Broward College
Fort Lauderdale, FL06.2017
Associate of Science - Computer Science
Palm Beach State College
Boca Raton, FL06.2012
Skills
- Valuation knowledge
- Personal, casualty and property loss
- Policy investigations
- Accident scene investigations
- Interior water damage background
- Hail and wind damage specialist
- Claims
- Risk management
- Insurance policy coverage knowledge
- Underwriting knowledge
- Legal proceedings knowledge
- Symbility
- Xactimate
Certification
- All Lines License - 2017-2024
Other Skills
- Symbility
- Xactimate
- Autocad
- Java
- C++
- Python
- MIcrosoft Suites, Outlook, Word, Excel
- G Suites
Timeline
Insurance Adjuster
Bayside Adjusters
03.2017 - Current
Warehouse Employee
Best Buy
08.2014 - 03.2017
Customer Service Representative
Arise Virtual Solutions Inc. (AT&T)
11.2011 - 04.2014
Bachelor of Science - Computer Science
Broward College
Associate of Science - Computer Science
Palm Beach State College
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