Dawn'taysia Harris
Mobile,AL
Summary
Insurance Adjuster skilled in investigating and analyzing liability concerning personal, casualty or property loss. Proven history of leveraging excellent negotiation skills to facilitate settlements. Excellent communication skills demonstrated through 3 years of experience interviewing specialists, witnesses and claimants to compile information. Diligent Insurance Collector versed in accident investigations, documentation and management. Passionate about quality and customer satisfaction with record of consistently exceeding company goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Insurance Adjuster
Pilot Catastrophe Services
Mobile, Alabama
08.2021 - 12.2022
- I collected information to assist clients with approved or denied compensations due to natural disaster.
- I am experienced with collecting information dealing with auto and personal property damages.
- I have experience in Microsoft word.
Telecommunications Sales Representative
Alorica
Mobile, Alabama
02.2020 - 11.2022
- Helped customers navigate choices between services with support for questions such as terms, pricing and availability.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
- Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
Warehouse Employee
Walmart Distribution Center
Irvington, AL
04.2019 - 01.2022
- Performed inventory control, such as counting and stocking merchandise.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
Daycare Assistant Teacher
West Bay Academy
Mobile, Alabama
07.2019 - 03.2020
- Maintained effective schedule balance between rest periods, active play and instruction.
- Encouraged curiosity, exploration and problem-solving appropriate to children's development levels.
- Modeled appropriate activities and positive behavior management.
- Encouraged child involvement in classroom experiences and group interaction.
- Monitored and enforced adequate supply and material inventory.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
Caregiver
Right At Home
Mobile, Alabama
06.2018 - 03.2019
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Helped clients manage money, pay bills and shop for groceries or personal items.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Demolition Laborer
Legacy
Panama City Beach, FL
06.2016 - 02.2017
- Gathered and disposed of worksite debris to remove safety hazards.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Loaded and removed debris from sites to keep areas clean and avoid safety concerns.
Retail Associate
America Thrift Store
Mobile, Alabama
06.2015 - 03.2016
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Maintained clean sales floor and straightened and faced merchandise.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Displayed merchandise by arranging in appealing ways to boost sales.
Education
Psychology
Miles College
Birmingham, ALHigh School Diploma -
Ben C Rain High School
Mobile, AL05.2016
Skills
- Insurance policy coverage knowledge
- Valuation knowledge
- Personal, casualty and property loss
- Automobile claims specialist
- Interior water damage background
- Highly motivated
- Texas Claims Adjuster License
- Microsoft Word
Timeline
Insurance Adjuster
Pilot Catastrophe Services
08.2021 - 12.2022
Telecommunications Sales Representative
Alorica
02.2020 - 11.2022
Daycare Assistant Teacher
West Bay Academy
07.2019 - 03.2020
Warehouse Employee
Walmart Distribution Center
04.2019 - 01.2022
Caregiver
Right At Home
06.2018 - 03.2019
Demolition Laborer
Legacy
06.2016 - 02.2017
Retail Associate
America Thrift Store
06.2015 - 03.2016
Psychology
Miles College
High School Diploma -
Ben C Rain High School