Andre Lima
Dallas,TX
Summary
Dynamic Assistant Executive Director with a proven track record in community engagement and program development. Expertise in team collaboration, human resources management, and strategic planning aimed at enhancing organizational efficiency and participant satisfaction.
Overview
12
12
years of professional experience
Work History
Assistant Executive Director
ULETE SPORTS
Southlake, Texas
03.2024 - Current
- Assisted in developing community engagement programs for youth sports initiatives.
- Coordinated schedules and events to enhance team participation and outreach.
- Managed communications between staff, volunteers, and community partners effectively.
- Facilitated collaboration among departments to streamline operations and improve efficiency.
- Implemented feedback systems to gather insights from participants and stakeholders.
- Developed marketing materials to promote programs and increase enrollment rates.
- Collaborated with board members on long-term planning initiatives for organizational growth.
- Oversaw all aspects of human resources functions such as recruitment, training, and payroll administration.
- Developed and implemented organizational policies and procedures.
- Provided administrative support for the executive director, including handling emails, scheduling appointments, and managing calendars.
- Resolved conflicts among staff members or customers related to products or services provided by the company.
- Assisted in developing marketing strategies to promote awareness of the organization's mission and services offered.
- Managed day-to-day operations of the organization including monitoring expenditures and ensuring compliance with regulations.
- Performed regular assessments of programs and projects to determine effectiveness in meeting objectives.
- Monitored progress towards achieving goals established in strategic plans.
- Implemented procedures to create competitive advantage in market.
- Set organization direction and developed strategies and tactics to fulfill mission.
- Recruited, hired, and trained employees on operations and performance expectations.
- Established strategic direction and goals to accomplish objectives.
- Informed board and committee about trends, issues and activities to facilitate policy-making.
- Successfully improved employment turnover through creating incentive and training programs.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Proposed or approved modifications to project plans.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
Soldier
Air Force Brasil
Federal District, Brasil
01.2014 - 06.2018
- Collaborated with team members to execute strategic operational plans.
- Conducted routine maintenance checks on military equipment and vehicles.
- Trained junior personnel on safety protocols and operational procedures.
- Coordinated logistics for troop movements and equipment transport.
- Cultivated excellent work ethic, dedication to duty, and timeliness in work actions.
- Followed orders and carried out mission directives with professionalism and compassion despite chaotic and emotionally stressful circumstances.
- Displayed leadership in accomplishing assignments and learning new skills.
- Maintained accountability of assigned equipment and supplies to ensure readiness for operations.
- Worked in small groups to accomplish complex goals within tight deadlines and standards.
- Supervised the maintenance of vehicles and other military equipment according to standards.
- Conducted physical training and ensured all Soldiers achieved required fitness levels.
- Monitored unit morale and welfare activities, providing guidance to improve morale when necessary.
- Inspected living areas for safety hazards or health concerns related to sanitation issues.
- Assisted in the preparation of administrative documents such as awards, evaluations, and promotion packets.
Education
Associate of Arts - Finance
Marshalltown Community College
Iowa05-2019
Skills
- Community engagement
- Program development
- Marketing strategy
- Human resources management
- Organizational policy
- Customer relationship management
- Strategic planning
- Team collaboration
- Performance evaluation
- Leading teams
Languages
Portuguese
Native/ Bilingual
English
Full Professional
Spanish
Full Professional
Timeline
Assistant Executive Director
ULETE SPORTS
03.2024 - Current
Soldier
Air Force Brasil
01.2014 - 06.2018
Associate of Arts - Finance
Marshalltown Community College