Andre Mosley
Canton,MI
Summary
Dynamic Administrative Manager with a proven track record at Woods Care, excelling in office management and staff development. Expert in budgeting and expense monitoring, I enhanced operational efficiency and fostered team collaboration, achieving significant improvements in workflow processes and employee engagement. Committed to driving organizational success through strategic planning and effective communication.
Professional administrative leader with proven track record in managing office operations and optimizing workflow. Known for fostering team collaboration and consistently achieving results. Reliable and adaptable, skilled in organizational management and strategic planning.
Professional administrative expert prepared for leading and optimizing office operations. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in project management, process improvement, and communication. Reliable and efficient with proactive approach to problem-solving and organizational excellence.
Knowledgeable Administrative Manager uses operational experience to inform strategic guidance. Coordinates ideal organizational outcomes by analyzing existing processes and developing tangible system improvements. Driven problem solver handles multiple tasks and projects simultaneously.
Overview
20
20
years of professional experience
Work History
Administrative Manager
Woods Care
04.2018 - Current
- Managed office operations, optimizing workflows and ensuring efficient communication among teams.
- Developed and implemented administrative procedures to enhance organizational efficiency and productivity.
- Coordinated scheduling and logistics for meetings, events, and employee training sessions.
- Mentored junior staff in administrative tasks, fostering professional growth and team collaboration.
- Oversaw budget management, tracking expenses, and ensuring adherence to financial policies.
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
Associate Manager
Money Minders
2018 - Current
- Led cross-functional teams to streamline operational processes and enhance productivity.
- Developed and implemented training programs to improve staff performance and engagement.
- Analyzed performance metrics to identify areas for process improvement and efficiency gains.
- Managed project timelines, ensuring adherence to deadlines and resource allocation.
- Enhanced customer satisfaction through the development of service quality improvement initiatives.
- Oversaw budget management, optimizing resource allocation while reducing operational costs.
- Collaborated with stakeholders to establish strategic goals and align departmental initiatives.
- Collaborated closely with senior management on strategic planning efforts, aligning departmental goals with overarching company objectives.
- Successfully managed multiple high-priority tasks simultaneously while maintaining strict deadlines ensuring optimal resource allocation.
- Established strong relationships with key stakeholders, fostering collaboration and mutual support.
- Optimized workflow processes to reduce bottlenecks and increase overall effectiveness.
- Delivered comprehensive reports on key performance indicators, driving data-driven decision-making among leadership teams.
Associate
Personal Touch Carwash
2006 - 2018
- Oversaw daily operations, ensuring quality service and client satisfaction.
- Trained new associates on carwash procedures and customer service standards.
- Implemented process improvements to increase workflow efficiency and productivity.
- Managed inventory levels, ordering supplies to maintain operational readiness.
- Conducted regular equipment maintenance checks to ensure safe operation.
- Developed team schedules to optimize staffing during peak hours.
- Enhanced customer experience through personalized service and feedback collection.
- Collaborated with management on strategic initiatives for service enhancement.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
Plant Worker
Ford Motor Company Woodhaven Stamping
1996 - 2007
- Operated assembly line machinery to produce high-quality automotive components.
- Maintained clean and organized work area, adhering to safety protocols.
- Collaborated with team members to ensure efficient workflow and production targets.
- Conducted quality inspections on finished products to meet company standards.
Education
Associate of Business Administration - Accounting And Finance
Ferris State University
Big Rapids, MIHigh School Diploma - General Ed
John Glen High School
Wayne, MI06.1989
Skills
Office administration
Organization and multitasking
Office management
Staff management
Scheduling and calendar management
Recordkeeping and reporting
Budgeting and expense monitoring
Scheduling
Hiring and training
Bookkeeping
Payroll and budgeting
Time management
Timeline
Administrative Manager
Woods Care
04.2018 - Current
Associate Manager
Money Minders
2018 - Current
Associate
Personal Touch Carwash
2006 - 2018
Plant Worker
Ford Motor Company Woodhaven Stamping
1996 - 2007
Associate of Business Administration - Accounting And Finance
Ferris State University
High School Diploma - General Ed
John Glen High School