Andre Pueblo
Dak Good
Kalamazoo,MI
8
years of professional experience
Assistant Manager bringing a steady hospitality focus to high-volume service, with support built from managing 3 stations during busy shifts, handling 50+ guest orders daily, keeping orders accurate, and helping maintain smooth guest flow. Uses menu knowledge and daily special upselling to support sales while keeping the dining room organized, clean, and guest-ready during busy shifts. Well suited to a floor-facing management path that values clear communication, fast problem solving, and consistent service execution.
Work History
Assistant Manager
1 Year 8 Months- Handle 50+ guest orders daily while delivering accurate, friendly service during peak dining periods.
- Deliver fast, friendly service while managing multiple tables and keeping orders accurate.
- Coordinate bussing, food running, and takeout packing to maintain smooth operations and steady table turnover.
- Maintain cleanliness and follow health standards to support a safe, organized dining space.
- Use menu knowledge to suggest daily specials and support sales through attentive upselling.
Siding Installer
1 Year 2 Months- Installed 1-2 siding projects weekly, following measurements, cuts, and secure fastening requirements.
- Completed siding installations with steady craftsmanship and attention to detail across varied residential work.
- Earned positive client feedback by presenting professional, reliable service throughout each project.
- Supported efficient project flow by keeping tools, materials, and work areas organized throughout the day.
Packaging Technician
1 Year 10 Months- Inspected finished products and packaged orders, maintaining accurate documentation to support cGMP traceability.
- Troubleshot equipment issues as they arose, helping minimize interruptions and keep production on schedule.
- Applied cGMP standards consistently during daily packaging work to support quality, safety, and reliable output.
Customer Service Representative
1 Year- Educated customers on PNC's online and mobile banking platforms, improving adoption and engagement.
- Handled account inquiries and transactions with accurate, professional service across customer interactions.
- Consistently exceeded service metrics for call resolution time and customer satisfaction ratings.
Maintenance Technician
2 Years 1 Month- Inspected and repaired building systems to keep properties safe and operational.
- Responded promptly to maintenance requests and resolved issues with minimal disruption.
- Coordinated preventive maintenance and vendor work to support cost-saving efforts.
Education
Associate of Science - Computer Science
Currently ongoing
High School Diploma
Skills
Customer service
Communication skills
Time management
Conflict resolution
Serving
Food service
Cash handling
Shift supervision
Bussing
Computer literacy
Appointment scheduling
Medical terminology
HIPAA compliance
Table turnover management
Shift leadership
Timeline
Assistant Manager
Dak Good
02.2025 - CurrentRead More
Siding Installer
Hutcherson Construction
12.2023 - 02.2025Read More
Packaging Technician
Zoetis
01.2022 - 11.2023Read More
Customer Service Representative
PNC Financial Services Group
01.2021 - 01.2022Read More
Maintenance Technician
Paragon Properties
12.2018 - 01.2021Read More
Portage Central High School
High School Diploma
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Kalamazoo Valley Community College
Associate of Science from Computer Science
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