Andre Rodrigues
Lewisville,TX
Summary
Sales focused with great interpersonal communication allowing for value added relationship building. Experienced in both Sales and Account Management overseeing deals through entire sales cycle. Creative thinker focused on solving complex problems while maintaining set deadlines to meet customer expectations.
Overview
13
13
years of professional experience
Work History
Operations Manager
American Eagle Airlines
Irving, TX
09.2019 - 09.2021
- Established positive and effective communication and efficiency among staff and operational leadership, reducing missed deadlines.
- Handle high pressure challenges and operational changes.
- Oversee widespread operation and ensure compliance and goal achievement.
Sales Manager
GP Construction And Design
Frisco, Texas
09.2016 - 05.2019
- Convert potential leads into prospective sales.
- Follow up with all prospects for potential Sales conversions.
- Improved product marketing objectives by constructing communication initiatives and branding strategies to increase client outreach.
- Implemented a set of comprehensive tracking processes to monitor project performance.
Field Service Clerk
Envoy Air Inc.
Irving, TX
05.2017 - 09.2019
- Maintain compliance with airport and airline policies and baggage weight restrictions for flight operations.
Market Desk Operations - SaaS
RETAIL ENERGY XCHANGE
Plano, Texas
03.2016 - 08.2016
- Prospect Lead Research and Development.
- Receive, analyzed and resolve support tickets through Zendesk online support tool.
- Supervised sales associates and followed up via phone, email and text while providing additional support.
- Investigated and resolved customer inquiries and complaints in a timely a manner.
Internet Sales Manager
INFINITI OF COCONUT CREEK
Coconut Creek, Florida
03.2015 - 02.2016
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
- Served as the main liaison between customers, management and sales team.
- Performed follow up on purchases, suggest new merchandise and inform them about promotions and upcoming incentives.
- Lead Management, Development and tracking in the CRM system on a daily basis.
Project and Sales Specialist
JR All Work Inc
Boca Raton, Florida
07.2013 - 07.2015
- Business Development implementation, work scheduling and assisted in strategic planning.
- Determined the project schedule, which included the sequence of all construction activities.
- Oversee Leads through Sales cycle
Internet Sales Manager
AUTONATION FORD
MARGATE, FL
05.2010 - 04.2013
- Lead Management, Development and follow up through CRM.
- Resolved customer issues and worked on customer retention process.
- Prioritized daily workflow, including all inbound calls, quotes and sales-related inquiries.
- Developed a comprehensive training program for new sales associates.
Education
Associate of Arts - Business Administration
KEISER UNIVERSITY
Fort Lauderdale, FL06.2015
LEVEL 2 Certificate - Information Technology
TAFE Technical Institute
2004
Languages
Fluent in English, Portuguese and Spanish
Timeline
Operations Manager
American Eagle Airlines
09.2019 - 09.2021
Field Service Clerk
Envoy Air Inc.
05.2017 - 09.2019
Sales Manager
GP Construction And Design
09.2016 - 05.2019
Market Desk Operations - SaaS
RETAIL ENERGY XCHANGE
03.2016 - 08.2016
Internet Sales Manager
INFINITI OF COCONUT CREEK
03.2015 - 02.2016
Project and Sales Specialist
JR All Work Inc
07.2013 - 07.2015
Internet Sales Manager
AUTONATION FORD
05.2010 - 04.2013
Associate of Arts - Business Administration
KEISER UNIVERSITY
LEVEL 2 Certificate - Information Technology
TAFE Technical Institute